1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I would highly recommend the breakfast, even the continental breakfast was amazing. I had the cooked breakfast as well and I can recommend the pancakes with bacon. The staff were all so friendly and polite it just made everything easier. The hotel was a lovely traditional hotel, none of the "branded" all the rooms are the same, just a good old fashioned hotel. I will definitely go back and would recommend it to anyone visiting Coventry.
Negative section of review
Nothing - it was all amazing!
Positive section of review
Exceptionally well located house in a quiet mews with comfortable and modern living space and upstairs bedrooms / bathrooms - everything we needed and we’d stay again next time we’re in London.
Positive section of review
The check in was done by putting you Email on the system, ask me to book in early but did it at the hotel but it then told us the room was not ready?
Negative section of review
The room was small bed right up against the wall so had to climb up from the bottom or climb over your partner, the bed frame was smaller then the double mattress. The shower was so small that the shower head was level with my nose and I am 5'11 and the shower itself about 2' square. Room was really a single.
Positive section of review
It was in a very quiet area in a lovely village. The owner gave great instructions to find the property.
Negative section of review
Nothing
Positive section of review
I loved the staff very friendly and helpful. Also the facility is super clean. Very impressive!
Positive section of review
Excellent host, rooms very comfortable. Breakfast was very good. Would definately stay again.
Negative section of review
Nothing
Positive section of review
Well located, friendly staff, room was comfortable. Restaurant was good, well priced.
Positive section of review
Host extremely quick to respond and made sure we felt welcome
Positive section of review
friendly staff amazing location
Positive section of review
The view
Negative section of review
Upon arrival I had to look under the building in filthy conditions for a lock box for the key. When I located it I tried the code , this didn't work so I asked some neighbours to help. I still couldn't get in. Finally I called the owner who gave me a different code than the one on booking.com. He didn't apologise , just said something about forgetting to change it or something. On arrival the flat absolutely stank of damp and cigarettes. I went to try to locate the stink and found the "balcony " was in fact an enclosed smoking room, complete with ashtray laid out ! I currently have cancer and have had part of my left lung removed. I specifically made sure this was a no smoking apartment. The "hot tub" is just a normal bath, the WiFi never connected and when I messaged the owner to ask for the specific WiFi network, he seemed very annoyed, kept repeating the name of the general network * Battersea*( of which there were about 30 with that name) and when I asked him specifically which one, he didn't seem to understand. There was nothing written down anywhere in the property to explain anything electrical. I had a very very quick shower and started to get breathless again due to the smell of smoke on the towels. It was truly unbearable so I called an uber and went to a local hotel where I stayed for the week at the cost of £ 1700 ! I did not even stay one night , I've never actually done that before . I have asked for a refund of the £600 i paid as the property clearly states that it is no smoking and in fact has a smoking room inside the apartment! ( see pics). The owner is denying everything and refusing to even give my back my money for a property that was not what I agreed to, nor did I stay there overnight at any time. Booking. Com are looking into it, but so far nothing. I can't believe that people can get away with this. This is the first time I've ever written a bad review for accommodation.
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