1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location! Location! Location! We were attending Windsor Castle for an Investiture. The property was less than 100m from the main pedestrian entrance to the castle. So convenient. The town centre/pedestrian precinct (with big name supermarkets and a range of coffee shops/restaurants) was a short stroll away. Everything one could ask for quite literally on one's doorstep.
Negative section of review
The lack of car parking. Furthermore, on the morning of our departure, I was unable to bring our car close to the property to collect luggage because of 'The Changing of the Guard' (which actually takes place at the scheduled departure time)! Had I known I would have requested a later check-out.
Positive section of review
Lovely staff, very helpful and friendly. Lots of treats for the wee dog so she was happy too. It's a lively local bar so bring your ear plugs if you like to get an early night. Wonderful breakfast with good coffee. Great river walk with beautiful old trees just outside.
Positive section of review
The breakfast was good continental and the service was prompt and very friendly. The property had a great ambiance and attention to detail. The location is ideal for walking into Matlock and Matlock Bath. Micheal the host was extremely helpful.
Positive section of review
Easy to find, car parking bay not as advised but easily resolved with a phone call, entry instructions easy to follow, apartment true to pictures, facilities as described. Over all a very pleasant stay.
Positive section of review
The room was more comfortable this time than the first time I used the facility in February. Felt more relaxed and more room to stretch legs. Not bad for the money paid
Negative section of review
No towels, soap or tooth paste
Positive section of review
The location was idyllic, the inn provided great service and staff were pleasant. The room, including the bathroom, was clean and spacious.
Negative section of review
The emergency exit instructions on the back of the door in the room were in a very small font so it was extremely difficult to read. The fire alarm did go off so it made us even more aware of the problem.
Positive section of review
Superb hotel - excellent restaurant too. All staff were extremely helpful and welcoming. Can't fault it!
Positive section of review
Very clean and friendly staff. Excellent choice of food and a safe place to park the car.
Negative section of review
Unfortunately the only criticism, it was a little cold in the bar and restaurant but maybe they were saving on the heating.
Positive section of review
Helpful friendly staff, tasty food, great service.
Negative section of review
Some coffee splashes on wall beside mirror.