1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The rooms were spotlessly clean with a nice view. The bathrooms, even though they shared, are really clean as well. The kitchen is equipped with all the essentials. You can even buy some basic food (noodles, biscuits and eggs) by leaving money in the honesty box.There is a car park in front of the building. And most importantly, the guys who are running this place are nice, helpful and friendly.
Negative section of review
The weather ;)
Positive section of review
Great position & parking. Staff fine ~ except for the lady who appears to be the supervisor; unhelpful & curt attitude. Bordering on rude. Had I not paid in advance I would of left after the first night.
Negative section of review
Lovely looking building. But the rooms. Words fail me, First one TV not working at all. Room tired, dusty etc. So repacked & moved to another for 2 nights. Then had to move (due to this room being pre-booked) Much smaller than original room & in very poor state of repair. The third, final move to another dusty room in a truly, really bad state of repair. All the ensuites were absolutely awful & as for all the mould flourishing..... Really the 3 rooms I saw were a health hazard; furniture literally falling to pieces. But the dust in rooms is unbelievable; Dreadful place, & to see this lovely building in this state of repair is heartbreaking. I HAVE PHOTOS OF ALL THE ABOVE IF ANYONE IS INTERESTED !! Plus I was charged £ 115 per night NOT including breakfast!!!
Positive section of review
Great communication with owner plus very clean and comfortable bedroom with nice towels and coffee facilities. All round very nice property
Positive section of review
Absolutely lovely place! The owmer was very kind and make nice breakfast, so i will cime back there for shure next my trip!
Positive section of review
Beautiful property inside and out. Host was so helpful ensuring the house was ready in time for us
Positive section of review
Brilliant location, very clean, lots of utensils, good host. Clear instructions and WiFi.
Negative section of review
No mirrors within the bedrooms, no parking other than the grass verge and no outside lights to see where you were going, which was difficult as the door is around the back.
Positive section of review
Location and breakfast.
Negative section of review
Bed extremely uncomfortable, mattress needed replacing, bathroom had sliding door which didn't fit properly and no blind at bathroom window
Positive section of review
Location to terminal
Negative section of review
Nothing at all
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
From the staff to the room which stunk of mould. In hygienic, spiders uncomfortable mattress couldn’t sleep all night. Floor was sticky tables was sticky. Bathroom was nasty 🤢 just so poor. We was there for our anniversary truth is it was the worse experience ever especially for couples.
Positive section of review
Nothing
Negative section of review
Dirty horrible host lies on location this is Beeston not belle isle and there were no tissues and the bedding was smelling of sweat host lied to us that housekeeping was coming back to change bedding and the never did. The place was filthy and bath was so dirty and smelling
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