1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fort Augustus is a great place to visit and can be used as a base to see surrounding areas. The village has plenty of food options and the lock is facinating. The accommodation was quite new, clean, extremely comfortable and well located with onsite parking. The host Heather was very helpful and presented the accomodation to an extremely high standard. We highly recommend Erriad Lodge.
Negative section of review
Nothing
Positive section of review
The apartment has a perfect location, in close proximity to the metro and city bus, as well as restaurants and cafes. The rooms were clean and matched the photos. We were very satisfied :)
Positive section of review
The view and the gardens were exceptional. The breakfast was very good and the pool nice
Negative section of review
The position of my room. I had a view of a brick wall and it was very dark
Positive section of review
Great food - fantastic staff - extremely welcoming and pleasant
Positive section of review
Breakfast is superb, room comfortable and staff v friendly.
Bury Saint Edmunds, United Kingdom
Positive section of review
Great location. Very clean. Nice breakfast.
Negative section of review
Needs a full length mirror, a mini fridge and blackout blinds for the windows!
Positive section of review
Great location for the airport
Newcastle upon Tyne, United Kingdom
Positive section of review
Clean friendly
Negative section of review
The parking situation
Positive section of review
Location
Negative section of review
Couldn't control the temperature on the shower, was a bit dusty and dirty in places
Positive section of review
Location
Negative section of review
The hotel was falsely advertised - it looks nothing like the pictures. We didn't even have a shower curtain, let alone the 'cosy' lights and wood decor they show in the pictures. These hotel rooms are basically white cells. When I first raised a formal complaint, the hotel acknowledged these inconsistencies and as an apology offered a reduction off a return stay... they have then ignored me for almost two months