1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location next to the city wall. Easy walk into the centre of York. Full cooking facilities, dishwasher and clothes washer drier. Superb host (rescued us from a lockout in the early evening). Parking with a permit was very convenient.
Negative section of review
Fairly minor stuff. The bathroom was a bit cramped, especially getting on and off the toilet. The lighting in the sitting/dining area was a bit too dim for a couple of 78 year olds
Positive section of review
Lovely room with a view and plenty of space for a family. Great food and welcoming staff. Charming town and traditional English pub experience. Thanks for a great stay. Highly recommended.
Positive section of review
The interior of the caravan was beautiful and we could’ve easily just spent the whole trip inside! Loved the fireplace and the games that were available.
Negative section of review
Nothing. It was all really lovely!
Positive section of review
It was amazing. Host was friendly Clean room and amazing facilities provided. Overall satisfied
Positive section of review
Great location. Decent price and quite comfortable.The bathroom was quite small but was okay
Positive section of review
A very well equipped cottage in an excellent location and good value for money.
Positive section of review
Great location for early Eurostar
Negative section of review
Shared Bathroom was left dirty by other guests. Not the fault of the owner
Positive section of review
Quiet clean good food
Negative section of review
I enjoyed stay no complaints
Positive section of review
Good location
Negative section of review
TV not working in the bedroom. Unable to control the room temperature. None working plate warmer in the breakfast room, argumentative staff at checkout. The manager Mrs Page after our phone call the next day did not send me contact details for Mercure Head Office as she said she would. This hotel is badly run and soleless. The staff were generally doing their best but were clearly not trained.
Weston-super-Mare, United Kingdom
Positive section of review
location
Negative section of review
room was ok, long way from reception and breakfast room. common areas all worn out, needs a good makeover.