1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location! Location! Location! We were attending Windsor Castle for an Investiture. The property was less than 100m from the main pedestrian entrance to the castle. So convenient. The town centre/pedestrian precinct (with big name supermarkets and a range of coffee shops/restaurants) was a short stroll away. Everything one could ask for quite literally on one's doorstep.
Negative section of review
The lack of car parking. Furthermore, on the morning of our departure, I was unable to bring our car close to the property to collect luggage because of 'The Changing of the Guard' (which actually takes place at the scheduled departure time)! Had I known I would have requested a later check-out.
Positive section of review
The Room was a good enough size, the beds were very comfortable and the breakfasts were satisfactory, there was nothing bad about the room, staff were always friendly and graceful though not always around 24/7, you can come and go as you please without notice, front door security and passkey, free tea and coffee and WiFi
Negative section of review
The ONLY THING I didn't like- This might sound strange I did notice a slight pong/oder only around the reception & dinning like cat litter, never saw any litter box did take me back a little at first but it was misdemeanor
Positive section of review
Durrants Hotel is centrally located but feels like a country house. The service is excellent. The staff are very friendly and go out of their way to be helpful.
Positive section of review
The location was idyllic, the inn provided great service and staff were pleasant. The room, including the bathroom, was clean and spacious.
Negative section of review
The emergency exit instructions on the back of the door in the room were in a very small font so it was extremely difficult to read. The fire alarm did go off so it made us even more aware of the problem.
Positive section of review
Superb hotel - excellent restaurant too. All staff were extremely helpful and welcoming. Can't fault it!
Positive section of review
Very clean and friendly staff. Excellent choice of food and a safe place to park the car.
Negative section of review
Unfortunately the only criticism, it was a little cold in the bar and restaurant but maybe they were saving on the heating.
Positive section of review
Good location, just in the centre of the town. Staffs here are very friendly and helpful.
Negative section of review
The WiFi is frustrating and shower is not working properly, temperature is not stable sometimes.
Positive section of review
Lovely location and ease of access.
Positive section of review
Central to railway and the town
Negative section of review
Small difficult car park.