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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The accommodation was excellent even the children loved it and was enclosed so they couldn’t get out . Phillipa was so helpful and friendly and was very clean , lots of kids games to keep them entertained, tea and coffee already there and Phillipa even bought us fresh flowers and made us a cake . The beds were comfy and we couldn’t ask for a better stay , things to do close by for the children and plenty of walks and Phillipa was great telling us where we could go . We will definitely be back . Thanks for having us .
Positive section of review
Excellent staff across the hotel, and a very clean and tastefully decorated room. Beds are really comfortable. Good location for going to events at the Hydro. About a 20 min walk.
Negative section of review
Bar/restaurant only available between the hours of 3pm and 11pm. So not able to relax and enjoy a drink after being out at a concert in the OVO which was a bit disappointing. Breakfast was a let down too. Only 2 staff trying to cope with pretty busy Breakfast time. Huge struggle to keep up demand for food and drinks. Lots of empty trays that were taking a long time to refill both between hot and cold options. Feel price was very high for room too. This always seems to happen with big concerts on. The same room the following weekend is half the price!
Positive section of review
Excellent location in the London centre. Room was so nice and had everything that you need. I loved the décor of the whole hotel and breakfast was rich and tasty.
Negative section of review
I had to wait for breakfast, the space was too small for all guests.
Positive section of review
A comfy bed and very clean bathroom. The lady at reception was very nice and very helpful. Location is perfect for everything local in Plymouth and easy walking.
Negative section of review
Despite having the fan on all night and the radiator off, I kept waking up because I was too hot and the room felt stuffy. As I was still tired when I woke up, I decided to miss breakfast and try for a bit more sleep.
Positive section of review
Friendly staff, the room was clean, quiet and comfortable. The window in the room was tiny.
Negative section of review
I thought complimentary umbrellas could have been provided. It was very hard to get into a lift as they were always busy.
Positive section of review
Friendly staff, excellent location, bed was comfortable and breakfast was good
Negative section of review
A towel was missing despite indicating two people and child staying, the coffee especially capaucino was not good, the view of the car park was not the best especially given the price we paid
Positive section of review
It wasn't far from the beach. 6 minute drive.
Negative section of review
The was a few holes in the curtains. Stains on ceiling and bannister. Although you are staying on the keisure Park, you are not able to use leisure activities as the inners have affiliated with the vomoany so it us blocked. What us the point if going to a keisure oark if you can't use facilities even at a extra price. The WiFi stopped working the kast night and couldn't get any reception to call. The TV had bad signal and does not take a firestick from home so very limiting. There were no chairs or garden table to sit out the back on the patio. Says there's a washing machine....couldn't find one.
Positive section of review
The staff, the comfy bed, the location, the bar….
Positive section of review
Comfy pleasant room in good location.
Negative section of review
Nothing
Positive section of review
Clean and comfortable.
Negative section of review
Not an excellent view but I didn’t ask for one.