1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The communication was prompt, the room was spacious. The bed was lovely with the soft cover. We really enjoyed the shower (wide, good stream of water, able to control flow and temperature easily). We appreciated the ability to do some of our laundry and there was space to hang our clothes. We also appreciated the fan in the room for airflow. It's also a short walk from the tube which was very handy getting into London and to the airport. There were plenty of stores nearby for eating out and groceries. Thank you for a lovely time, was a great way to finish our trip in comfort!
Positive section of review
Staff were very helpful and attentive. I was impressed that such a small hotel offered room service and I could order meals to my room instead of eating in the bar/ restaurant alone. I was thankful for that.
Hannington, United Kingdom
Positive section of review
A small but beautifully appointed self contained studio in a peaceful location. It was generously equipped and stocked with everthying we could need and Donna was a delightful and responsive host.
Positive section of review
Wonderful experience with a spacious room, and it is neat and clean. Wonderful service by staff called Jaff, he is a very nice and helpful, best staff I have ever met in the UK!
Negative section of review
Some minor upgrades of the tea bags would be perfect.
Positive section of review
Great location nice clean comfortable rooms with fantastic helpful friendly staff and atmosphere
Positive section of review
Breakfast excellent
Negative section of review
Some help with luggage Maybe a deep clean reqd My husband died recently but you address this questionnaire to him
Positive section of review
Excellent
Positive section of review
Location
Positive section of review
Nothing
Negative section of review
Cold - no heating Carpets ill fitted Reception staff quite rude and abrupt Dirty Missing light bulbs in room Fixtures and fittings very old Certainly not value for money Could here every noice in adjacent rooms Not quite sure how safe/effective doors would be in case of a fire