1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Weston-super-Mare, United Kingdom
Positive section of review
A lovely property, very clean room, lots Of little touches made it feel like home from home, Keith & Julie made us feel very welcome, very knowledgeable about Weston, some great advice of where to go and what’s on, a lovely couple. Private parking spaces too, which is a big bonus in Weston.
Negative section of review
Nothing
Positive section of review
Both dinner and breakfast were of an excellent standard and at reasonable prices. The standards everywhere were high and the staff were all very friendly.
Budleigh Salterton, United Kingdom
Positive section of review
Great location, easy to find & everything we needed once we got inside. Owner very accommodating when we needed an early check in, thank you.
Negative section of review
No hot water (had to work out how to turn on ourselves) &, wifi poor (not the owners fault)
Positive section of review
I am a return visitor so knew what to expect. We like the welcome pack, enough loo roll and tissue available. Nice touches.
Negative section of review
Well one day the weather.
Positive section of review
The member of staff on duty in the evening, was very pleasant and helpful. He made sure we had enough water for the night.
Negative section of review
The signage for reception was amazingly poor. The staff member in reception when I booked in. She was arrogant and rude. I informed her that the shower and hand basin (in my room) had not been cleaned and there were hairs in both. The rooms were awful; very dark and dismal. No water for the kettle/coffee machine (unless I walked up and down the stairs to the bathroom). I ordered a pizza, from a limited choice, from Room Service. It came burned and bland (apart from the charred bits).
Positive section of review
Excellent location , comfortable , very helpful and friendly staff Great breakfast Neat and organised
Positive section of review
I booked the property for family members who visited us in Boston Spa and they had no problems at all
Negative section of review
The location is excellent it has parking and the place is stylish modern and clean
Positive section of review
AVOID, AVOID, AVOID!!! AT ALL COSTS Absolutely nothing did we like about this property.
Negative section of review
AVOID, AVOID, AVOID AT ALL COSTS IF YOU VALUE YOU'RE HEALTH AT ALL. THERE WAS ABSOLUTELY NOTHING LUXURY ABOUT THE ACCOMMODATION This place smelt of damp, dirt & mustiness. Firstly we could not get into the house as there was a problem with the lock on the door, eventually after 10 minutes of trying, the owner didn't answer my calls regarding this, I eventually text them, they did answer back to ask which property then to say there was no complaints from anyone else! Once inside, the floor was dirty & the house smelt of damp, dirt & a right mustiness which went straight for one of my groups chest, she became quite unwell & had to go sit outside. I went to have a look through the property, it was by no means luxury! The fridge was dirty inside & outside, the freezer was the same, infact the freezer was so full of ice it would have been difficult to use. The cooker front had food marks all down the front of it, inside the ovens were disgusting with remnants of food & grease on & around the grill tray. The drawer fronts had food partials & crumbs stuck to the fronts & handles. The washing machine was filthy down the front of it & smelt bad. The microwave oven was filthy & the front was all streaky as if it had been wiped with a wet cloth & not dried! The cupboards had crumbs in them & were very sparsely filled with unclean pots! The cutlery drawer had unwashed cutlery in it. The dirt & grim along the skirting boards was disgusting. The bathroom floor tiles were moving under your feet & uneven, I myself tripped on them. The shower screen hadn't been cleaned & was filthy with dirty water. The sealant round the bath was dirty with mould. The back garden wall was broken & falling down into the backyard, there had been a new gate put on but all the brick rubble had been left lying on the ground inside the gate & would have caused a trip hazard.
Positive section of review
Easy access to airport clean tidy shop close by easy parking value for money
Negative section of review
Noisy as there were lots of children there....sure its a one off school trip
Positive section of review
Friendly staff
Negative section of review
Far from everything Noisy Bit uncomfortable