1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff, bar, restaurants, housekeeping, reception obviously well trained to a very high standard. Everyone very polite, helpful, and very clean to high standard, went out of their way to assist. The food was excellent. I would definitely stay again and definitely recommend.
Negative section of review
Absolutely nothing to fault.
Positive section of review
The total experience from check ln to check out was excellent no problems with the facilities and the staff were first class
Negative section of review
See above
Positive section of review
Nice location, nice staff, breakfast wasn’t included and considering the price and state of the place it should've been.
Negative section of review
The sign was missing letters, there was mold, peeling paint destroyed walls and out dated rooms with ugly bathrooms. We paid a lot of money for what I thought was a luxury hotel considering the price but I’ve stayed in nicer hostels for £15.
Bury Saint Edmunds, United Kingdom
Positive section of review
It was a very quirky property. It was so close to the centre of Bury St Edmunds but in a really quiet spot.
Negative section of review
The room was stuffy but a large fan was provided to move the air around.
Positive section of review
Place closed to everything with a nice pub and attentive staff.
Negative section of review
I felt a little outside the big city.
Positive section of review
Staff were all friendly and welcoming.
Positive section of review
It was lovely and clean and fresh.
Negative section of review
The bed was really uncomfortable, could feel the springs .it does want Replacing.. we also went out and bought a rubber mat for the shower as it was too slippery to be safe for ys.
Great Yarmouth, United Kingdom
Positive section of review
Had a wonderful time
Positive section of review
It’s location
Negative section of review
Room was very damp and the plumbing wasn’t working
Great Yarmouth, United Kingdom
Positive section of review
Lovely stay