1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was superb, everything is spotlessly clean and well maintained. The owner picked me up from the train station and gave a lift to my course I attended.
Negative section of review
No concerns
Positive section of review
Lounge and bar area, good breakfast and friendly staff. Good idea to give free drinks in place of room tidy. Close to tram.
Negative section of review
Staff ate breakfast in restaurant with guests, room a bit small, didn't show pay per view boxing in bar
Positive section of review
The hotel decorations, room, staff, and breakfast were beautiful.
Negative section of review
Unfortunately, my dislikes were: disable parking, wheelchair access (not advised as an issue), wheelchair activities on carpet were a problem, and a wheelchair user housed on the 6th floor.
Positive section of review
Very modern, overall really helpful friendly staff.
Negative section of review
The very First Lady I met was very off hand with her attitude when I asked if we could receive a reduction as one of our friends was unwell and couldn’t make the trip. She was quite confrontational. The gentleman who greeted us and placed our luggage in the room along with the bar staff were amazing, they certainly took the edge of out very first impression. Bike storage very poor, literally just clear out all the old crap in the store then advertise a safe bike store as you are on the Avon Cycle Way.
Positive section of review
Excellent Quality. Many Thanks to Jackie.
Positive section of review
Really friendly staff very helpful
Negative section of review
Window didn't open enough
Positive section of review
Thanks Melisa
Positive section of review
Thanks melisa
Positive section of review
Thanks melisa
Positive section of review
ti was grate
Negative section of review
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