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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was the size I was expecting for the money paid. It was spotless! The room attendant did an amazing job, the bed was done perfectly, clean cups and stocked tea/coffee station. The bathroom was clean and bedroom was dusted and looked very nice. The room itself was very warm. Friendly young lady at the breakfast tried her absolute best! Beautiful view on seaside from breakfast are window.
Negative section of review
The bed did not had any mattress topper and when I asked the receptionist can I have one, (I was willing to put it on the bed myself) the receptionist looked at me like she was not happy to be bothered and told that the hotel doesn’t have any at all. That all they put on are mattress protectors and not toppers. This should be a must. Therefore I spent the night feeling all the mattress dents and woke up in the morning with a back pain. The doors had a big gap between the floor and all the light from corridor was beaming right through. I love absolute darkness and this was not great. I also asked a quiet room it kind of was but I was awakened at 8am on Sunday morning by floorboard creaking from other guests above me. The young lady at the breakfast was very friendly. The food was ok , unfortunately the only option which included meat (fish) was not available , as I don’t eat pork I was left only with vegetarian option. Not a lot of self catering choices at the breakfast area and the coffee was weak.
Positive section of review
Owners were very very welcoming when we arrived showed us round full of usefull information and nothing was too much trouble we will deffo be returning someday Please note tge wifi code has a small l in it put a capital i. Be prepared to throw a ball for the very friendly Lottie she loves it The Manor House inn is a must visit
Negative section of review
Fridge didnt work milk went off and beware of the feet on the bed lost count how many times we stubbed out toes 🤣🤣🤣
Positive section of review
Receptionist fantastic, nothing to much or trivial for the gent. Very accommodating, good chap to know. Only one note, could have a USB charger in a socket, in the room. Other than that excellent hotel to stay and 15mins from St Pancras International terminal. We'll done guys.
Negative section of review
As abave
Positive section of review
Comfortable, modern feel, great location and had everything I needed when I attended a 3 day conference at the conference centre. Good communication from hosts pre arrival.
Positive section of review
Great location, easy check-in, clean rooms. Comfy bed. Was given an ironing board and iron promptly after requesting it.
Negative section of review
Hardly any space to hang up clothes and shower leaked onto bathroom floor.
Positive section of review
Lovely location, very quiet. Loved the ensuite bedroom.
Negative section of review
Single bed nearest window not very comfy, felt like a dip in it
Positive section of review
Fully equipped kitchen, good location
Negative section of review
We arrived at 23.30, and informed about late arrival in advance. 1 year old baby was with us. The key was in the strange, not obvious place, far away from the entrance door, by some side door. We rang the door, supposedly hosts lived there, they were inside but they did not open the door. We gave them a ring, but they did not reply. It was a frightning moment when I was scared we will stay on the street overnight. We tried 3 different door locks before found the right one. Hot water was absent when we arrived. We asked host on our 2nd day in the premises what is wrong with the water and he explained how to get it. But I guess it should be explained at the beginning, by default. You expect to have it if you pay more than 100 GBP daily. All the rest was pretty good, we enjoyed our stay in London.
Positive section of review
Love to stay again with out a doubt
Newport Pembrokeshire, United Kingdom
Positive section of review
All good
Negative section of review
Very expemsive
Bishops Stortford, United Kingdom
Positive section of review
Nothing
Negative section of review
Advertised as having a private bathroom, it was shared for the whole building. Gave instructions to use key on the door opposite our room to access the bathroom but it turned out to be another gentleman’s bedroom! Lights didn’t work, men smoking in the kitchen, disgusting stains on the beds, poo on the carpet and damp on all walls and ceilings. We did not stay. Drove around for an hour until we found something else. Pictures nothing like the actual place, complaint filed to booking.com.