1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
for sure one of the best and nicest hotels in Fort William! Very stylish, very modern. perfect for "refuelling" after our walk on the WHW. Service is wonderfull, everything was clean, breakfast was excelelnt... definetly nothing to complain!
Negative section of review
nothing
Positive section of review
Very quiet and peaceful. The restaurant was good and staff were very friendly. The weather was quite warm and they provided a desk fan which was appreciated.
Negative section of review
My toilet was not functioning properly overnight.
Positive section of review
Very friendly place. found out the owner lived in the same place as our staff member! Very small world.
Negative section of review
Perfect as it was
Positive section of review
Cute spacious rooms, clean, good communications around how to get into rooms. Great location.
Negative section of review
Pretty loud when the jazz was playing downstairs
Positive section of review
Very well finished, its obviously newly renovated and in a precise and well thought out way
Negative section of review
Would have prefer a table to work at rather than eat!
Positive section of review
Great breakfast, comfy room, welcoming owner, free parking.
Negative section of review
Nothing
Positive section of review
Very comfortable bed. Room was very clean. Good value.
Positive section of review
Clean, spacious all the facilities you need.
Positive section of review
Staff. Location. Facilities in main hotel.
Negative section of review
They booked me in the 'annexe' without telling me. This is not in the main hotel. No WIFI or 4g signal in my room and i couldnt work in my room. I mentioned this and was told its all working in the corridor, true..but not in my room! Ended up doing work calls in corridor.. not good. Mentioned it as an issue when I checked out and no discount was offered. Didn't get what I paid for. Didn't want to be in the annex and should have been told, I would have booked elsewhere. Didn't get anything offered as compensation. That's pretty poor service these days.
Positive section of review
The reception and service