1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Great Driffield, United Kingdom
Positive section of review
Staff extremely helpful, polite and friendly. Meals exceptional. House unique and gardens beautiful. Gardener took time to show me round the greenhouse. An experience well worth staying here. We will certainly be returning.
Negative section of review
No lift. However, as bags carried for us up stairs no problems. Also could have moved to a downstairs room but then would have missed the exquisite pictures and grand staircase entrance for dinner.
Positive section of review
Liked the spacious room. The location and views. The room was lovely but to find previous guests hair throughout was quite disgusting.
Negative section of review
The room had dark hairs in the shower, the towels and the bed. The staff refused to acknowledge this should be a problem and offered nothing other than to change the towels. One of the evening meals was dreadful. I couldn't eat mine but staff later said 'You ate it'. No I didn't, I ate four mouthfuls and had to leave it. Dogs. Very noisy dogs in reception all through breakfast.
Positive section of review
Great (!!!) location in the center, very nice apartment - comfortable bed, sofa, all the facilities to prepare food.
Negative section of review
The elevator wasn't working, so it was very hard to drag our suitcases all the way up to our 4th floor (102 steps). According to all the previous reviews, it never works, so be ready... The wifi is weak. Some bulbs were missing.
Positive section of review
Very comfortable appartement ! All you need is available !
Positive section of review
Grounds were stunning clean and staff very accommodating.
Negative section of review
Bathrooms …
Positive section of review
Nice quiet location with super friendly staff!
Negative section of review
Nothing! We should have stayed longer!
Positive section of review
Staff are Beautiful, lovely and friendly,
Negative section of review
cleanliness, No Parking at hotel unless you pay extortionate fee
Positive section of review
Very well equipped and fantastic location
Negative section of review
Nothing
Castle Donington, United Kingdom
Positive section of review
Staff were friendly and helpful
Negative section of review
On day 2 I woke up to find my ankles covered in flea bites. They were even bleeding at one point. I had to get up at 2:30 in the morning so didn’t have time to report it to staff. In hindsight I should have complained but working very early mornings didn’t want the hassle. Very poor cleanliness in the mattress and bedding needs fumigation.
Positive section of review
Breakfast (the food)excellent.
Negative section of review
Dining room - nobody had cereal yet spills of cereal from a previous day not cleared up. Milk in large bottle in fridge for tea and coffee.better if on table. Communal areas very dirty