Les Chambres d'Or

The location was spot on for visiting the Vatican and associated tourist attractions. The atmosphere of the place has charm and feels more like home than hotel..

The was no facility in the rooms to make tea or coffee.

The hotel was perfect! Good location..2 minute from the Vatican , a lot of restaurants next to.. Internet shop.. You have everything around you. The best breakfast in Italy after 2 weeks!!

Clean comfortable room. Friendly and helpfull staff. Room good and comfortable. Very near the Vatican City.

A bit far from middle of city. Selling tourist bus tickets of bus service that only have 2 busses on route, and the earphones did not work. I will not advise anyone to buy this package at the reception. Rather choose your own tourist bus.

very good location close to metro,buses, vatican, shops near.

wifi very poor -we had access only for one day, rude stuff -we were waiting for an hour to tell us where our room was located.

Old traditional rooms very friendly helpful staff very close to centre

Not much choice for breakfast wasn't clear from paper work that you should go to office first

Friendly staff, clean

Location is perfect if the Vatican is your primary site to visit. And it is close to major bus routes and a Metro station. Continental breakfast is good.

Doorways to rooms and shower are much smaller width than standard hotels. No English TV news on the cable offerings.

Comfortable, small room. Good for two people. Staff was extremely helpful and when I was unable to find the hotel, the staff member came out to the street to assist.

Hard location to find. 3rd floor and no markings for the hotel. You have to check in across the street beside a cafe, very subtle hotel markings.

This is my second stay and it was just overnight. A lot less stressful checking in this time as we knew where to find reception.

It was in a good position. Close to restaurants, the Vatican and the metro was a quick walk away

The only blight was on our arrival. We booked the transfer from the airport to the accommodation. The taxi driver dropped us off in the right place, but that's not reception. Reception is across the road at the rendezvous. We didn't know that. We had no mobile phone and only for a friendly shop assistant did we find reception. 1 1/2 hours after getting out of the taxi. Very stressful start to our holiday

Excellent location.

No signage on street front aside a small plaque with an intercom next to it, check-in handled by the cafe across the road. Was given a room in the "Deluxe" hotel, a different building around the corner from Les Chambres d'Or.

the staff and the location

Rooms could have better appointed, i.e. towels, etc

Location and feeling to be in an apartment more than a Hotel

Breakfast very poor/Shower doesnt work properly (never fixed),

I liked the fact that the hotel was in an area near shopping and restaurants. It was also near the Vatican and the subway. They offered a shuttle pick up to and from the airport or Rome's Termini Station was worked out well as we had a group of 6 and it was hard to get around by taxi. I felt that the first day was great but by the second day I felt that there was no communication between the reception staff and trying to call the other members of our group was not the best as we we were in different buildings. But I did feel secure.

On the first day in the late evening, I discovered a "bed bug" and I tore apart the bedding and found another so I immediately contacted the front desk to advise them and they switched us to a room with a single bed where my friend and I had to share. My friend was possibly not returning the next day and so I left the key with the front desk in case she had to return and I again spoke with reception to see if they had known about the bed bug and suggested they fumigate the room and not ket anyone stay there, but it only fell to deaf ears because that same night they had someone else using the room. I confirmed because my friends were in the next room. This made me quite uncomfortable and made me feel as if they did not care. I took pictures of the Bed Bugs....Yuk!!!

The location

The room size. The poor quality bedding. The 'free' coffee in the morning and fact breakfast did not include expresso or other cafe drinks. Did not like being charged extra for such things.

I loved the character of the building we stayed in, it is an old apartment block, with a rickity caged lift adding to the atmosphere of the building. The room was spotless, the bed clean and comfortable and the bathroom, modern and bright, was also spotless. Breakfast was basic but satisfying and was served in a small restraunt just across the street. We dined here most evenings and were given a 10% discount as residents. The staff were very friendly. The Hotel is a short walk from Vatican City and is a good tourist base. I can only say that my experience as a guest at Les Chambres d'or added to my enjoyable visit to Rome.

Great location with the great customer service. Thank you for everything .

We didnt find anything about that.

Good situation near the Vatican city and quite close to all the city centre, whether walking or by bus/metro. Comfortable room, big enough for 2 people. It was good value for money and if you know what to expect when you arrive, you won't be disappoined.

It's better to go early to have breakfast if you want to have the choice before everything is eaten. We had some trouble understanding how the air conditionning works, maybe it only works at some specific hours of the day.

A perfect place for a city trip

friendly helpful staff. rooms where excellent and very clean... 7 minute walk to the vatican and 5 minutes to the Sistine chaple.... 3 minute walk to the metro taking you downtown Rome. Quite walkable to almost everywhere... all and all an excellent 5 days spent with them... try their restaurant it is good. several others in the neighbourhood also very good....

upon arrival we rang the bell but got no answer. Had to ask a shop keeper where the hotel lobby was.... Across the street at the Rondevous cafe.... Once found all went well. They may want to put up a sign noting where to go upon arrival we met another couple with the same problem on their arrival.

Its not like a conventional hotel. You have your room/rooms in the buildings with local families who live in the other apartments , so it give you a better atmosphere, as if you were living there. Great old Italian architecture.Continental breakfast in the restaurant o.k.

A great location next to the Vatican. Clean and friendly rooms.

The internet connection in the rooms was not working. Even not after several requests at the reception. Not much space for baggage and in the bath room.

Very nice location, right near the Vatican. I really liked the room compared to the other two times I stayed in Rome. It is bigger, more stylish and the building the room was in, is very nice.

The location is very handy to the Vatican as well as Metro and shopping. The rooms we stayed in were large and spacious - we had two suites for our selves and two daughters. These rooms can sleep 3 easily as have an extra single bed in each. The street number on the website need to be updated, as reception has moved a few doors down and was difficult to find.

This was a second stay, the first was in 2009. The friendliness of the staff this time was lacking compared to 3 years ago. The attention to detail of maintenance in rooms needs to be improved - for example loose power-points/outlets and the toilet buttons falling off walls. The worst part of our stay was the 3 out of 4 days of cold showers - we complained every morning about. (supposedly each day someone fixed the boiler), plus the breakfast was why bother most days - it was a mixture of stale leftovers from the coffee shop at the front, sweet pastries, plastic cups for coffee, if any was left, very picked over most days and was the worst breakfast offered in our month of travelling in Europe. We only really used the breakfast room for Wifi - as Wifi was very poor in the rooms. And though we kept trying breakfast each day, we bought breakfast elsewhere - even though it was included in our rate. We also voiced our opinion on day 1 about the poor quality breakfast. Our last day the food was actually fresher and the owner did try and listen to concerns and offered/ provided us a nice free coffee and snack - however felt too little to late. Unfortunately I will not recommend not stay here again.

Very good location, clean (They cleaned the room every day), big room. The Vatican is about 3 minutes walk. Every main interest in Rome can be reached by walk. A lot of restaurants and lovely coffees nearby. We had a very good time, would love to go back again.

If I have to think of negative things about the hotel the one and only would be the breakfast. The selection of foods is Very poor, The third day We even skipped it and had a fresh sandwich and coffe in one of the the nearby cofees.