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The ninth floor was delightful - very quiet and peaceful with distant views of countryside. The room was clean and modern with naive art (part of the corporate decor) around the TV on the wall. The TV was a good, visible size too! Not a large room but large enough and well designed so as to not be cramped. The restaurant is okay but very crowded. Basically there is nowhere to eat in the area but in the hotels themselves. There is a Greggs, a Costa and an M&S Food in the terminal building opposite which the public can access freely. To be fair the Ibis restaurant served reasonable food at a reasonable price. We paid £79 for our night in the hotel. It was very near the station we arrived at and extremely near the airport terminal where we had to be early the next morning. Perfect really.

The hotel is about 7 minutes from the airport. We were advised to take the bus which was about 20 mins ride but we were too tired from the flight from the US so we eventually took uber which we shouldn’t have. Upon arriving at the hotel, the first thing my 13 year old daughter said was “this is fancy”. Now, coming from her, that’s a huge compliment. The hotel is clean and modern. The restaurant was amazing. We ordered dinner about 9pm and the food was delivered to the room. It was freshly made. I was greatly impressed with the quality of food. The location is perfect. The service was a great plus too. We had a peaceful night and the bed was comfortable. Did I forget to mention the delicious full English breakfast buffet? You definitely get your money’s worth at this hotel. We requested for a taxi from the hotel to the airport and it was about 10 pounds. We plan to stay here again on our return trip to the US.

Hotel was excellent, reception could not do enough to help They called our taxis, additional pillows were there within 10 minutes of calling. On leaving there is a storage cupboard for baggage Restaurant was fast with all food orders nothing was any bother Check in and out was fast

Mediocre, stayed in Hilton as near to NEC. Would not stay again. The taking of a holding deposit and putting it thro your bank and then having to wait for it to be resolved, even when you have settled the bill is not something I have come across before. I had checked in using a bank card, so my question is why did they need to do that. Then after settling bill why is it not sorted out straight away. ? Not enough staff in bar area, meaning however good the staff are they cannot provide the service they should.

A lovely overnight stay in a cosy wooden cabin in the grounds of a family home. A pretty rural setting very close to Birmingham airport. I was going to a concert in Valls Park stadium so easy to get a cab to the airport train station and into town. A very welcoming host and felt very relaxed.

Did not like anything about our stay, couldnt bother about paying guest, more worried about sudanese immigrants. Breakfast was an absolute disgrace, had only scrambled egg and beans to eat. If i had a chance i would have claimed money back. Been visiting this hotel for years but as from now will never be going back. Breakfast photo enclosed