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Very friendly staff nothing was too much trouble!! Perfect location the village is beautiful

The property was well located for a family event. The hotel was cosy, comfortable and very welcoming. Staff were very helpful and friendly. The buffet breakfast was excellent and well priced. I would definitely recommend this hotel.

Location value for the money ,breackfast very good.and would stay again

very convenient to Rock Ferry railway station.

Can't praise this hotel enough. Friendly and helpful staff, excellent service. Great location. Immaculate clean room and a building with lots of character and history.

Breakfast was excellent, everything fresh. The room location is superb looking up to lake. The staff were really nice, you feel like home.

The bed was comfy and the shower good

Once fully renovated this is going to be a smashing hotel..the staff where all extremely pleasant. The manager Hassan is a total gentleman. Couldn't have done more for us. We most definitely will return for these reasons. These people know how to treat their customers.

The entire hotel staff provided exception service throughout our stay. The food was great and the location was great for the “things to do” while in Liverpool

Overall it was all great! The location is amazing. Beds were so comfortable, staff was super helpful. I saw on some comment that the rooms are a bit cold, I kind of agreed to this. But we asked for a solution and the staff at reception gave us a radiator. Everything was great, Definiteley recommended.

Great location, very clean and quiet

Very comfortable, affordable price, room was spacious and clean.

Amazing location, friendly staff, wi-fi worked well, luggage storage after check-out, tidy room with king size bed!!!

The hotel excellent, very spatious rooms, very clean and comfortable, very good breakfast and very friendly staff. The walk-in shower is always a major plus for us. The location is also very convenient, walking distance to the historic center and all major attractions of Liverpool.

Cleanliness, friendly staff excellent location

The hotel was amazing, everything reminds you of the Titanic movie. It literally feels like you’re in a movie. The receptionists are very friendly, they assist you in whatever you need or want. Our room had everything we needed. Would definitely recommend it.

Location was great. Was a beautiful hotel. The staff was wonderful. I had a couple issues in my room but the gentleman came right up and fixed them. I wish I would have gotten his name, he was great.

The hotel, staff and facilities were truly amazing, breakfast and evening meal had plenty to choose from and to offer. I would recommend this hotel

Great location near the docks,very friendly staff,comfortable.room.and nice breakfast

Great hotel in a historic building and historic part of the city on the harbor. Convenient to walk to major shopping and history. Everything you want is very close and convenient to access.

Lovely friendly girl booked us in on reception, which was a great start. Room spacious and clean. Great location and have booked again in December.

Room and bathroom were very clean. All necessities were provided and the room was cosy. I stayed on the top floor in the attic room. Good view of cathedral from the window. Location was good, about a 15 minute walk from the city centre. I recommend this lovely small hotel and would have no hesitation in booking here again.

Staff friendly and helpful. Love the hotel it has a real old world quaint feel about it. Modern bathroom with a good shower.Nice bar . Pick a time for breakfast which was continental. We would definitely return .

Comfortable and great location