Can’t say enough how great this hotel is and so unexpected for such a tourist trap destination. Room, food, drinks, location, and property are all top notch but what sets this place apart is the service. It’s outstanding and what hotels rarely achieve these days. All of the staff were exceptionally accommodating and responsive. Percy is a great bartender and dedicated to ensuring the customer experience is top notch and memorable. Highly recommend this hotel if you’re looking for a bit of luxury or romance.

After reading so many reviews on booking, I have expected the worst hostels/hotels in Peru. But, I can recommend this hostel + friendly and helpful receptionist + pick up from the train station + tasty lunch box for the Machu Picchu + big room (not cold at all) -quiet area + shower (cold/warm/hot; whatever you prefer) + TV in the room and breakfast room for watching the World Cup +paying by card without the 5% rule

Stayed one night. Andino Hotel was perfect. Good Value! Room was clean and had good hot shower pressure. Bed was comfy. Our room was facing the street so very noisey, however this didn't bother us as we bought ear plugs. Staff were extremely helpful. We left our bag at the hotel before heading Machu Picchu and when we got back rested in the hotel foyer until we caught the train back to Cusco.

Close to train & bus station, bellboy picked us up at the station too. Clean, hot water for a bath after Machu Picchu. Friendly staff. Decent breakfast included. Amazing dinner for a night in (they don’t have official in room dining but someone came up to our room to help with everything) - arroz con pollo, lomo saltado both excellent. Best hotel dining experience in Peru.

Phenomenal service with very polite staff. Awesome pisco tasting at the restaurant before dinner. Beautiful views. One of the best things was they let us use their facilities to shower after we checked out and visited machu picchu and hiked machu mountain. Also a really good restaurant in the hotel. Pricey compared to other food in peru but not outrageous and totally worth it.

On the edge of Aguas Calientes, but still a very short walk to the markets and train station. Very clean and modern location, and excellent value for the money. They sent someone to retrieve us from the train station which was awesome to take the stress of finding the hotel out of the trip.

The hotel was beautiful. Open air walkways with fresh flowers. The beds were very comfortable. The breakfast included made to order eggs, fresh fruit and juices and delicious Peruvian coffee. We would have stayed more than one night if we hadn’t had rail tickets back to Cusco.

Quiet, hot showers with good water pressure, a comfortable bed, and a clean room. Exactly what you need after arriving to Aguas Calientes before your visit to Machu Picchu. The hotel is very close to the bus stop and has storage for your main bags while you are out for the day.

The staff was very helpful - meeting us at the train station to help us carry our luggage to the hotel, storing our luggage while we visited the ruins, and then delivering our luggage to the train station when we were done. Rooms were comfortable and breakfast was fine.

Staff were always willing to help you. We were greeted by the hotel staff at the station and showed us around Aguas calientes as we walked to the hotel. Loved the breakfast , they cooked you scrambled or fried eggs on the spot which was very nice

We staff were super helpful when our tour guide didn't show up at the train when we arrived in Aguas Calientes. They also meet us on the train platform to bring us to the hotel. breakfast was ok but not great.

Clean hotel, Nice breakfast. We arrived late to Aguas Calientes and left early for the Macchu Pichu so we we're there only 6-7 hours but it was a good experience

Excellent staff all around; they went out of their way to help us. Great, comfortable room. Very nice hotel, and we were able to get a good price for Aguas Calientes.

They do pick you up at the station (transport you language and lead to the hotel). Views on the mountains great

We liked the first lady that picked us up at the Denny's House I Hotel.

We felt comfortable and welcomed from the moment we entered this delightful hotel. Breakfast was great, including amazing made-to-order omelettes. Our concierge, Ernesto, went out of his way to accommodate us, including arranging a superb guide for our visit to Machu Picchu. He also was very familiar with the restaurants in Aguas Calientes, and made several worthwhile recommendations within walking distance. We settled on two, Incontri del Pueblo Viejo [good pizza, good atmosphere, and a shout out to our waiter Leo] and Indio Feliz [if you have only one night in town, this is the place to go - their 3-course meal is a delight]

It was a much better location than other hotels in Aguas Calientes. We actually had a reservation at a different hotel that was right next to the train station (which also meant a lot of noise and fumes from the trains). So, we sought out for another location the day of and found this hotel. The staff was friendly and helpful and the breakfast was good, too. They also let us hang out in the lobby waiting for our train after check out. Fantastic experience overall.

Hotel room was very clean with adequate lightning, luggage storage, and bathroom space. Shower was hot and water temp/pressure was excellent. This was my favorite hotel in all of Peru. Our room overlooked the river. Rooms are modern and updated. Will definitely stay at Casa Andina hotels again in the future and recommend to my friends and family.

We had a mix up in dates and the staff were incredibly accommodating, and adjusted us with little to no hassle. Everyone was incredibly friendly and helpful