Good Morning, Thank you for your enquiry. If you are unable to travel, as per communication form our head office, we can offer you a grace period of 12 months to use the credit towards a future booking. Please note we cannot guarantee the same rates will be available as we work with a daily pricing structure. If the rate for the new dates is higher you will only have to pay the difference. If the rate for the new dates is lower the hotel will retain the original amount. You will need to notify your supplier and the hotel prior to the arrival date. With kind regards, Asma

Yes.

Good Afternoon, Thank you for your message. The rooms that can accommodate 3 guests are our king rooms. These rooms are large enough for us to place a roll away bed in them. The extra bed is free of charge for children under the age of 16. Let us know if we can be of any further help. With kind regards, Asma

Hi, No more than 2 guests are allowed to occupy any standard room. Regards, Reservation team

I am so sorry to let you know we do not.

Hello, should you require an accessible room please book a Double Guest Room, and in the notes/messages request an accessible room.

Yes, all of River King rooms have a rain shower above the bath tub.

It does have a view of The London Eye but none of the balconies in the property can be accessed.

Neither of the balconies are accessible in our building.

Good evening, We do have rooms with balconies however due to Health and Safety reasons, you are unable to go out onto them. Kind regards, Katy Ikeda Reception Manager

We cannot guarantee early check-in, they depend on availability. We can hold your luggage though.

Good Afternoon, No, the deluxe king room does not have a river view. It has a city view, overlooking historical buildings. If you wish to have a river view, you need to book a King river view room.

No you cannot see the river from room.

Yes, every room has a hair dryer.

Thank you for your question. Yes, our Fitness centre is open for Hotel guests.

Hello, Yes, it is possible to access River view rooms by the stairs, however please be advice that all the river view rooms are located on our highest floors starting from the 6th floor. Kind regards Front of House Team

Good Morning, Yes, the hotel has cribs that we place in the room free of charge. With kind regards Asma

Hi Craig, For the fireworks view we offer Garden View and River View Rooms, both facing the fireworks. Kind regards, Lisa

Thank you for the question, unfortunately, our rooms do not accommodate 4 people, we suggest two interconnecting rooms be booked in this occaion.

Good morning, We do have meeting space at the hotel, if you would like us to send you a quote please could you email your requirements to events.royalhorseguards@glhhotels.com and the team will come back to you with prices and availability. Thanks