Name: VIP Grand Lisboa Hotel & Spa
Address: Av. 5 De Outubro 197, Avenidas Novas, 1050-054 L Lisbon, Portugal, Av. 5 De Outubro 197, Lisbon Region, 1050-054 L, Portugal
Price range: Prices for upcoming dates start at $127 per night (We Price Match)
Rating: 7.3

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (4,162)

VIP Grand Lisboa Hotel & Spa

This neighborhood is a great choice for travelers interested in monuments, sightseeing and culture – Check location Av. 5 De Outubro 197, Avenidas Novas, 1050-054 L Lisbon, Portugal – This neighborhood is a great choice for travelers interested in monuments, sightseeing and culture – Check location Show map

See all guest reviews for VIP Grand Lisboa Hotel & Spa

Newest Reviews for VIP Grand Lisboa Hotel & Spa

July 21, 2017

Anonymous
Australia
3.3

“Lisbon Hotel not up to expectations ”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Very tired, overpriced and misrepresented as far as location and proximity to the downtown area.
눇Almost nothing
July 19, 2017

Neneca
Mozambique
Age group: 55 – 64
8.8

“Good place to stay in vacations or business!”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
눉Drinks are overpriced!
눇The location is excellent, easy access to Metro or taxi. The staff is friendly, ready to help!
July 18, 2017

Geraldine
Ireland

1 helpful vote
3.8

“Would not recommend this hotel to anyone”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
눉Quite frankly, everything about this hotel could have been better: the front of house staff, the level of cleanliness, the decor, the welcome, the local information. It was not a nice experience.
눇This was the weirdest hotel I have ever stayed in and with so many lovely hotels to choose from in Lisbon, I would NOT recommend this hotel to anyone. It is not a 5 star hotel, its more like a 3 star. The Front of House staff were extremely unfriendly and took forever to check us in. They were not atall interested in providing us with any information about the local area, and expressed no interest in us whatsoever. The decor in the bedroom was just weird, and the lobby was even more weird. I feel this hotel was designed by an architect on drugs! It had no homely feel to it, and was cold and clinical. Would definitely not stay here again and would not recommend it to anyone else either.
July 18, 2017

Vasiliki
Greece
Age group: 35 – 44
7.9

“A very good 4* but possibly does not deserve no 5*.”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
눉Opted out of breakfast as I thought that the pricing was a little excessive for Lisbon. The area surrounding the hotel was rather dull possibly because it was actually a residential area. Two things I would improve in the room 1- there was no tea coffee making facilities in the room and 2- an iron and an ironing board in the room would also be good. Did it feel like a 5 star hotel, possibly not, I would say that this is a very good 4 star hotel.
눇Unlike reports that the rooms were unclean I found them to be really clean! Not sure whether we were lucky or whether the service has improved. All staff were friendly and extremely helpful. I liked the pool area which was exactly as shown on photos (this is rare!). The room was large and generally clean and quiet. The décor was contemporary and fresh. The hotel was about 30 minutes walking distance from the city centre which was good. The train station to Sintra was a two minute walk.
July 16, 2017

Wanda
United States of America
9.6

“Experience Excellence!”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 4 nights
눉One staff member behind the counter (Black guy) was admanaent about which company we used for tours. Acted as if they didn't have but one company and they had both -- the next day another gentlemen (True professional) booked me with the company of MY CHOICE!!! ONLY sour lemon on the entire trip!!!
눇Excellent location -- close to shopping, dining, subway facilities etc. Great time!!!
July 16, 2017

Jeff
United Kingdom
7.1

Good
- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉5euro charge for a drink round the pool!
July 15, 2017

Anonymous
Australia
5.4

Fair
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
눉Location was not great - 30min on train to get to the main part of Lisbon. Bathroom door was broken
눇We were lucky to find a great restaurant nearby, otherwise there is nothing really around
July 14, 2017

Anne
Germany
5.0

“Simply not a very nice hotel... the 3star we had before was nicer”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉- reception is very slow (I guess there computer system is very old) and the receptionists not too friendly - everything is a little used, not up to a 5 star standard and the hotel simply doesn't have a very comfortable feel to it. We didn't like being in our room or the rest of the hotel very much. It doesn't look nice from the outside either, though that's not as important. - the pool area had no shade whatsoever (in June!) and the receptionist just gave a lame excuse. But first - try to find it. There is no sign anywhere and the way the elevator was built is kind of stupid but I guess they had no choice (without spending more money). - I could keep going on...
눇...you can get a great breakfast and fresh orange juice for ¼ of the price at the bakery next door..
July 14, 2017

Pedro
Portugal
7.9

“Good location basic hotel with small pool”
- • Couple
- • Double or Twin Room
- • Stayed 1 night
눉The SPA in the hotel (sauna) is not connected to the hotel(in the name of the hotel the word SPA) means you have to pay extra 25 eur pp or 50 eur extra per couple to enter I would like this information would be in clear way presented in the hotel page The breakfast room feels old
눇This hotel must have 4 stars only the 5 stars are not correct The room is Okay but not 5 stars decor feels old and simple large verity in the breakfast
July 10, 2017

Cristian
Romania
8.3

“A pleasent stay”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
눉Pool was a bit hard to find.
눇Nice and clean room. Nice pool. Free parking.
July 10, 2017

Ana
Portugal

1 helpful vote
6.7

“Disappointing. It's not at a 5 star level”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
눉For a 5 stars, it's disappointing. If it wasn't for the spa and pool, it would be a 3,5 starts hotel. The service lacks a lot of professionalism and class. Beds are not to comfortable and they use poor quality mattress' protection. Cleaners who make too much noising cleaning rooms next to yours, listen to loud music in the corridors and don't have check out info. Reception staff discussing invoicing and systems in front of customers (waiting to be served)
눇The fact it has a swimming pool
July 10, 2017

Vyne
Portugal
7.5

“Not too bad”
- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
눉- No iron provided, this is a huge letdown for a business traveler! - There are only 2 lifts, it's almost impossible to squeeze into one during rush hours if you are staying at low floors. - Pool and gym are closed on Sunday
눇- Modern design hotel. - Clean and comfortable. - The bathroom is cool, but be gentle during shower, or you will risk having a really wet bathroom - Receptions are generally friendly - Good range of choices for breakfast, coffee is not good though
July 9, 2017

Laura
Luxembourg
6.3

Pleasant
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Service, swimming pool poor and unclean area around swimming facilities
눇Rooms okay
July 9, 2017

Bryan
New Zealand
5.8

“Could have been better.”
- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 9 nights
눉Condition of the hotel in general some of the accessories in my room didn't work or were in poor condition.
July 8, 2017

Travelers
United States of America
5.8

“Bad service”
- • Business trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉I was charged for the room when I arrived the arrogant young lady that did my registration did not put the card for further transactions So I was denied service in the hotel I asked her to do it at the registration but she seem to ignore me on everything The way I was treated as well as my partner was very rude Buying the hotel in your company made me at their eyes like somebody that cannot pay their hotel She told me that breakfast was 30 euros and suggested to look for other places implying we cannot afford their prices When we try to charge to the room the breakfast of 90'euros including me and me partner and husband Both we could not do it
눇Nothing after the way we were treated

Fits	Room Type
	Executive Suite 1 queen bed	Show prices
댴 Private bathroom Room Size: 215 ft² This suite features a cable TV, minibar and bathrobe. Room Facilities: Minibar, Shower, Bathtub, Safe, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Free toiletries, Toilet, Bathroom, Slippers, Satellite channels, Cable channels, Hardwood/Parquet floors, Wake-up service, Wardrobe/Closet, Bidet, Upper floors accessible by elevator, Toilet paper , Trash cans Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Standard Single Room 1 full bed	Show prices
댴 Private bathroom Room Size: 215 ft² This single room has a minibar, air conditioning and bathrobe. Room Facilities: Minibar, Shower, Bathtub, Safe, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Free toiletries, Toilet, Bathroom, Slippers, Satellite channels, Cable channels, Hardwood/Parquet floors, Wake-up service, Wardrobe/Closet, Bidet, Upper floors accessible by elevator, Toilet paper , Trash cans Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double or Twin Room 1 queen bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 215 ft² Features either a queen bed with a double mattress or 2 single mattresses on the same bed frame. Room Facilities: Minibar, Shower, Bathtub, Safe, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Free toiletries, Toilet, Bathroom, Slippers, Satellite channels, Cable channels, Hardwood/Parquet floors, Wake-up service, Wardrobe/Closet, Bidet, Upper floors accessible by elevator, Toilet paper , Trash cans Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Executive Suite 1 queen bed	Show prices
댴 Private bathroom Room Size: 581 ft² Features a separate sitting area and a spacious bathroom. Room Facilities: Minibar, Shower, Bathtub, Safe, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Slippers, Satellite channels, Cable channels, Sofa, Hardwood/Parquet floors, Wake-up service, Wardrobe/Closet, Bidet, Upper floors accessible by elevator, Toilet paper , Trash cans Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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Newest Reviews for VIP Grand Lisboa Hotel & Spa

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Neneca

Geraldine

Vasiliki

Wanda

Jeff

Anonymous

Anne

Pedro

Cristian

Ana

Vyne

Laura

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