Hotels near Custom House, Newham

The restaurant staff were so friendly and accommodating. The reception staff were great. All round very positive stay

Staff were lovely and the room was better than I had expected from an Ibis hotel! We had a lovely big window overlooking the docks. Other than that, it was very clean and comfortable. We were only here for one night for a concert but it was a great location to travel to the O2 (a short walk from the cable cars, my favorite!) and the station next to the ExCel will get you right to Heathrow Airport. The lobby also has nice areas to relax in with a bar and I believe a little tuck shop, but as we were only there for one night we didn't get a chance for a good look.

Amazing Room for an amazing price honestly

The hotel is well positioned, with easy access to the Elizabeth line and the London cable car. So it is very convenient to commute if you’re here for work or sightseeing (you must try the London cable car!). The staff are nice and very helpful!

The staff were incredibly helpful and kind. We parked right in front of the door (although we were lucky, parking is limited), and paid a reasonable £16 for 30 hours. The hotel theme is sophisticated but simple, with quality features. Lovely smells too, I think its a Marriot standard. The rooms are well appointed, spacious, great shower and wash area. The bed is probably the best bit though, its the kind I keep telling myself to by for home, but never seem to find the right one. We slept amazingly well. We came with our dog - no extra charge, which is a wonderful thing, and everyone was pleased to see our four legged friend. I think the hotel can be quite pricey, but we got a great deal on a less busy day, so were very happy. Breakfast was very good too.

It was really good stay and nearby the station. Staff was polite.

The hotel is a really nice building, modern and clean. The communication was straightforward and clear. The staff was helpful, and the cleaning each day was exceptional. The noise isolation was remarkable, even the railroad and the airport was barely noticeable. We had a great smart TV in the room, so I was able to enjoy my streaming services.

Classy. Friendly staff Quality facilities.

I had to do a very late check in and they were very accommodating.

The renovated property was superb, clean and well maintained. the staff was also very friendly and polite

Nice atmosphere , well connected. We even had cream and conditioner in the bathroom.

hello every thing is perfect for me

Loved the location and quality of the accommodation.

Amazing great location and very clean

Best location, best view of reverse Thames and best location to visit new parts of London

They are very receptive and the place is very neat

it’s very close to the city airport, so it’s great convenience for us. Also, we were welcomed by some cookies which were still warm and although it’s close to the airport when we closed the window, there was no noise at all. for these reasons, I would recommend the Doubletree to other travelers if they need to stay at a place for catching the flight.

Friendly service and standard English breakfasts, very good connections to central London. Parking.

The brekfast was really good quality and wide variety. It was clean and tidy. Stuff were polite and helpful.

close location to ExCel and very good breakfast.

Location, breakfast, and staff

I like it staff. They’re really friendly