1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were exceptionally friendly and most efficient. We were made very welcome and the check in and out were excellent. The room was a little small but extremely clean with a lovely shower and bathroom. The heating system was very good, lovely to come back to a cosy warm room after being out in the cold all day. The bar staff were great as were the staff at breakfast, nothing was too much trouble.
Negative section of review
The room was a little small and the parking was quite limited. We were lucky and found a space but when we went to the car late afternoon we noticed there wasn’t a space left for any late comers. We would not hesitate to recommend The Black Swan to our friends.
Positive section of review
We had a Superior Runway View room which was amazing. Hotel staff were lovely and helpful. Absolutely delicious meals in the Restaurant. Booked us a taxi for the Airport. Fabulous.
Negative section of review
Nothing.
Positive section of review
Very clean and tidy … and hot water for the bath! So kind to find a pint of milk and a bottle of orange juice in the fridge… very welcoming.
Negative section of review
The oven
Positive section of review
Everything very clean breakfast brilliant staff very welcoming Perfect location for pleasure beach bed very comfortable
Negative section of review
Nothing
Positive section of review
Excellent staff. Nice breakfast. Basic but with good quality. Perfect beds. Very clean. Good location.
Positive section of review
Decent space for a family Good location and facilities The lodge had everything we needed.
Positive section of review
Nice hotel, clean room, great location.
Negative section of review
Restaurant and Bar service was slow and poor
Positive section of review
Position and room was very nice
Negative section of review
Distance in the morning to get breakfast in the respond staff in it were not very pleasant or helpful
Positive section of review
Hotel was clean and beautiful
Positive section of review
Location
Negative section of review
Over priced