1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A very large room but no comfortable chairs to sit in to enjoy the view. Breakfast very good. Cleanliness of hotel and room very good
Negative section of review
Two comfortable chairs or a settee in the room. We could not get the TV to work, reported to reception next morning. Heated towel rail did not heat up.
Positive section of review
Lovely decorated property. All facilities, convenient for the ferry. Good restaurants and takeaways nearby. Parking adjacent.
Positive section of review
Good high street location and easy onsite parking. We had a spacious courtyard room with easy access from the carpark.
Negative section of review
Our room had tables and chairs right under the window with drinkers and smokers from the bar sitting outside so we had to close the windows. Also noisy until 12:30am but it was Saturday night so I guess that's normal. The bathrooms are starting to look a bit tired with some mould around the bath shower seal and dirty skirting and bath panel. A bit expensive for a 1 night stay.
Positive section of review
The location, the parking, the Pods to T5. Clean, comfortable, pleasant bar & restaurant.
Negative section of review
It looks dated on the outside but it’s fine on the inside.
Positive section of review
Spotless room, comfortable bed and lovely bathroom and decor. It felt like a luxurious stay.
Negative section of review
Quite pricey - but what isn't in London!
Positive section of review
Friendly staff, clean hotel, Comfortable beds, close location to town centre
Negative section of review
Nothing
Positive section of review
Everything was top notch. Really appreciated the patio in the warm weather.
Negative section of review
Nothing
Positive section of review
It was like home from home, had everything we needed, pet friendly
Negative section of review
The TV hard to work, make it easier to find normal TV, slightly later check out time be good, but understand you have to turn it around for next guest
Positive section of review
Great location, friendly staff and clean! Had everything we needed
Positive section of review
Location was easy for me for where I was doing training courses.
Negative section of review
The rate was extremely over priced. Breakfast selection was awful, the scrambled egg was shockingly disgusting looking. The breakfast was extremely poor. Ligting in the bedroom is awful it’s extremely dark in the rooms. Corridors leading to the rooms are noisy. Lost of live sports being watched in this hotel so again noisy and not a nice environment if you don’t like that sort of thing. Car park is misleading it is not free - which is quite shocking when you are a guest staying there.