1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
How accommodating and friendly the staff were to us and how lovely our room was especially with it being my partners birthday and everything that was done to make it special by adding some balloons and rose petals into the room as well as some happy birthdays banners and a treat board with a bottle of prosecco for her overall I would highly recommend staying here
Positive section of review
The position of this hotel is great! Best Neighborhood in London and really comfortable for bus and metro. The interior design of the hotel and the room is also really nice.
Negative section of review
Unfortunately, a lot of deficiencies are present. The bathroom of the room needs a full update, shower really small and without door just a dirty curtain. While showering water spills everywhere and also sink is really small. In addition to this, the fact that no cleaning is not provided is making things worse. the bathroom after days smells terrible. In general, is not a hotel if you do not provide cleaning services is a hostel and therefor a hostel does not cost like this. P.S After asking for explanations of the missing cleaning service, they stated that the cleaning is not provided as a "green and sustainable choice", what a bulls***t due to the fact that mini size is in plastic and towels are provided as much as you want (and so no green wash laundry!!). Breakfast is also under the average better to eliminate breakfast and granting appropriate cleaning service.
West Cowes, United Kingdom
Positive section of review
We had a beautiful view of the sea from our window, the bed was extremely comfortable and the breakfast was lovely and great value for money!
Positive section of review
Nice size room, check-in staff were polite, brilliant bar tender, and staff in restaurant evening attentive. Great location on the Thames.
Negative section of review
Signage from basement parking not that clear. Breakfast poor, had to wait over 30mins for the croissants arrive even after mentioning it to staff. Not 5* breakfast.
Positive section of review
Rooms are dated. Reception looks lovely. Breakfast was so disappointing. Barely ediable. Even the croissants didn’t taste good?!
Negative section of review
Breakfast.. very disappointing. Would not revisit based on that.
Positive section of review
The property was very cosy and clean.
Negative section of review
Nothing.
Positive section of review
Staff and Service were excellent
Negative section of review
No iron in the room, bathroom was on the small side but functional.
Positive section of review
Well equipped and warm
Negative section of review
It was very dated needs a complete refurbishment inside and out but particularly inside the property
Positive section of review
It was good location
Negative section of review
House dusty and old photos and used bottles laying around, and a lot of live wires exposed .
Positive section of review
Convenient location
Negative section of review
Very noisy