1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I communicated to the hotel that my flight was delayed and I will arrive hours after the check-in time. They were gracious enough to have someone wait for me (Thank you Manuel). Good value for money. Perfect London given it's proximity to the King's Cross and Pancras stations.
Positive section of review
Good location. The street is nice, very close to the tube and bus stations. Several places are around for breakfast and food. The room is small, but comfortable and clean. A good price/value in this location.
Negative section of review
Our room was at the lower ground, near to cleaners. They started too early :)
Positive section of review
I liked that fact that the room was on the ground floor as my mum was elderly and avoided the stairs. However, I did see a stair lift. The restaurant and bar were in the same building. It was quiet.
Negative section of review
We were not able to get water for the kettle to make tea.
Positive section of review
Good communication, great location, comfortable, clean, spacious room. Very well equipped kitchen. Enjoyed our stay and will definitely return.
Negative section of review
Everything was great.
Positive section of review
Lovely cottage with everything we needed and close to the centre of town. Great weekend at Keswick Mountain Festival. Would book again
Negative section of review
nothing
Positive section of review
My sister told me all staff were excellent x I only spoke to Rupert on the phone an he was amazing couldn't have asked for more
Negative section of review
Helpful excellent customer service
Positive section of review
Everyone was really nice, the hotel is stunning and the location is just the best you can imagine.
Negative section of review
The Wi-Fi was very slow, so it would have been impossible to work with it. The window in the room was blocked shut, and the room got quite hot; luckily, there was a fan provided, which was a lifesaver. I assume they have air conditioning in summer, but it wasn't available in May.
Positive section of review
Kind owners. Quiet location. Clean room.
Negative section of review
It takes some time to central London but not a big deal for me.
Southend-on-Sea, United Kingdom
Positive section of review
Good location Good facilities Quiet
Negative section of review
Parking Oven hadn’t been cleaned
Positive section of review
Close to Hydro
Negative section of review
Vomit stain on carpet next to bed. Carpet was dirty (socks were dirty after walking on it). No shower gel in the dispenser in the bathroom. Lots of noise from outside. Rubbish left under bed from a previous guest