1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The stay at Heritage View B/B it was fabulous the position was wonderful; Jules (owner) was just the most lovely lady and could not do enough for us and everybody. The breakfast was great, and we were very pleased to receive it as we did not book the breakfast, but nothing was too much trouble. Will hope to go back again this year but will defiantly be going back next year, and have already told two of our friends to go there
Negative section of review
Everything was perfect.
Positive section of review
Muriel, our hostess, was very friendly and very welcoming. She accommodated us for an early breakfast and offered some great advice about things to do in the Lake District. I would add that the breakfast was filling and very good.
Positive section of review
location and views were great. the host went out of his way to help us even though we arrived early, apartment was excellent
Negative section of review
nothing
Positive section of review
The room was good size and the water pressure was good. Worm water was easily set
Negative section of review
I called before I arrived and was told my room was ready. On arrival the woman take a firm look at me and said she doesn't think the room is ready. She phone another woman and told her the room is not ready if she could give me another room. The woman then come to the reception, not sure why. Then she went back upstairs and after around 20 min me standing there waiting, she phone back. The receptionist told me there is a room that no one slept in last night (why did she have to tell me no one slept in it). I went upstairs to the room and it was clear someone had slept in the room. I went downstairs and someone else came and paid for their room and went upstairs straight away with no problem and the same with the second person who came to reception. There were rooms for 2 people but none for me. Just in case anyone may be wonder, yes I paid for me room like anyone else.
Positive section of review
Location near to Hampstead Heath also underground
Negative section of review
Room was small not enough choice for breakfast
Positive section of review
Very clean staff was very friendly and helpful
Negative section of review
Nothing
Positive section of review
Good location and the bed was extremely comfy
Negative section of review
The room was extremely small, the pressure in the shower was non existent
Positive section of review
Very spacious. Nice big bath!
Negative section of review
All fine
Positive section of review
Staff were friendly.
Negative section of review
Dirty. Freezing room Insects in the room Very old dirty decor
Positive section of review
Location
Negative section of review
Broadband not available Beds not comfortable