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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Full English Breakfast was superb. Plentiful and well cooked to perfection. Staff were friendly but could do with extra staff for basics like cleaning. My wife left a gold bracelet behind in the room and after a quick phone call to them it was posted back to us within a few days.
Negative section of review
Overall the place appeared tired and in need of a good overhaul. The room seemed relatively clean but the areas leading to the rooms were in drastic need of a hoover and deep clean. We had drinks in the terrace at the back of the hotel on arrival but this area was also in need of a good overhaul and tidy up. It has a beautiful garden bordering a stream at the bottom but they are not making best use of it. On our last night we arrived back at the hotel around 8pm and it was completely shut. We had wanted to enjoy a couple of drinks before bed.not very welcoming. I believe this hotel is owned by a Blackpool based company and I was told that the management had only been in charge for a few months. They were very nice but need some support.
Positive section of review
Great location for us,we enjoyed eating in the back room. Bath and shower were really Lovely -we had a great little stay here,would stay again!
Positive section of review
Used as a stop over for the night on way to Wales, arrived at 11pm left at 7.30am so as far as we could tell it was a nice budget hotel
Negative section of review
Water in the tea urn didn't taste that good 😒
Positive section of review
Super helpful staff, cosy pub with good food, comfortable beds and super cute toiletries and tea and coffee sets
Negative section of review
Nothing! It was perfect for our 1 night stay
Castle Donington, United Kingdom
Positive section of review
Really lovely decoration. The appartment was so clean and couldn't ask for anything else
Negative section of review
Nothing
Positive section of review
Hotel convenient for train station. Excellent breakfast at modest extra cost.
Positive section of review
If you fly out early that is perfect splace to stay for one night
Positive section of review
Friendly and helpful staff.
Negative section of review
The bed sheet had blood on it, not nice!! The breakfast was awful as were the staff serving the breakfast. No air con although there was a fan in the room. The property is dated and could do with an upgrade.
Positive section of review
Location
Negative section of review
2nd bathroom upstairs to 2nd single bedroom Would have liked earlier (3 days ahead) notice on key location as I thought we were being met by someone. Message came via email, but having just flown in our phones at that stage did not have uk sims. We phoned contact and all was efficiently resolved.