1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Quirky and comfortable, plus well sized rooms. The restaurant was too pretty and convenient to walk past - we had breakfast and a couple of lunches there. Great neighbourhood for cafes and shopping, with leafy streets to walk in if you want to avoid the Portobello Road hubbub.
Negative section of review
Some of the restaurant staff are a bit junior and get overwhelmed. Customers should be nice!
Positive section of review
The room was excellent, spacious, comfortable and clean. I did have to unplug the mini fridge but after that had a great nights sleep. Staff were happy to help with anything I asked about.
Negative section of review
There wasn’t much on the menu at the restaurant for vegans. But talking to staff they made sure I got a lovely breakfast. Landings and stairs to the rooms were a bit creaky so could hear people passing at night/in the morning but a minor minor thing, didn’t wake me up or stop me sleeping!
Positive section of review
Excellent location. Historic hotel which was comfortable and interesting. Our room was very nice.
Positive section of review
Very clean and nicely decorated Food supplied for breakfast on arrival. Value for money.
Negative section of review
Could hear fridge during night time.
Positive section of review
The room was comfortable.. The staff were friendly, but where were Abbie and Tyler?
Negative section of review
Catering was a disaster. At dinner we waited more than an hour for food, as did others in the restaurant. Vegetarian options were limited. At breakfast there were no cereals or yoghurt ("we are waiting for a delivery"). We cancelled our next booking.
Positive section of review
Comfortable room with excellent breakfast.
Positive section of review
Bed was a little bit narrow and hard
Positive section of review
Good, expected chicken in Non-Veg
Negative section of review
More Asian food options
Positive section of review
Terrible and unreasonable place
Negative section of review
Nothing
Positive section of review
Room very nice.
Negative section of review
Nothing really, could have done with a hairdryer in.