1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was easy to find and plus the view from the video was exceptional I liked the service the room was super clean I will recommend to everyone this place
Positive section of review
Host was great, really felt like at home. Breakfast was exceptional. Would come back again 100%. Even saw northern lights.
Positive section of review
Property was clean and nicely decorated, very useful and the view was amazing!
Negative section of review
Nothing , everything was perfect
Positive section of review
Was ok could have had fried eggs available, the hash brown was a bit soggy
Positive section of review
Great location, friendly staff and very good luxury hotel.
Positive section of review
All meals were great, Room ,outlook and parking all 100%.
Negative section of review
All good.
Positive section of review
The room and bathroom were clean and nicely decorated
Negative section of review
The hotel was too far from Middlesbrough centre and the bus service was poor,
Newcastle upon Tyne, United Kingdom
Positive section of review
Location is good
Negative section of review
Very expensive boiling hot room window wouldn’t open noisy in morning doors banging and knock on door at 11:15 to say check out was 11 so I get we were a bit late but I paid £192. For a small room so think this was unnecessary
Positive section of review
Location
Negative section of review
Attitude of front office staff. These days people don’t smile or am I missing something. The front office Indian guy with a beard failed to smile even once while checking in. He must have thought he was doing a great job by giving me all the info. But unfortunately all falls apart when you don’t make people especially your guests comfortable.
Positive section of review
Location