1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly staff, we arrived early and they stored our luggage until we could check in. Nice room albeit a little small, only one stand to put a case on. Very comfy bed and pillows and spotless linen and towels . It was well equipped with kettle, tea bags and milk . Excellent shower pressure . Would have liked shampoo and conditioner not just combined shampoo and shower gel and a waste bin in the room . Great location near to everything but well insulated so quiet.
Negative section of review
For the price we paid for the room we would have expected to have had proper cups for tea not cheap flimsy paper cups !
Positive section of review
The staff were very helpful and pleasant.The room was very clean maybe a refit of the bathroom tiles would help but I was more than happy.Comfortable lounge.Self service chocolates and snacks available.Excellent value and near the POD
Negative section of review
Scuffed paintwork and not great water pressure
Positive section of review
Quiet, well kept and not what we expected. Rooms were modern, comfortable and very homey, also has air con with climate control which was nice. Modern bathroom snd shower was very nice.
Negative section of review
Nothing. Like all of it.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Loved the western theme. Had dinner and breakfast at the hotel and really appreciated the relaxed approach to breakfast options and lunch time checkout time as standard
Negative section of review
There was a little noise from the bar during the evening but this settles down fairly early and then it was very peaceful for sleeping
Stratford-upon-Avon, United Kingdom
Positive section of review
Great location, comfortable room and the staff were really friendly. The breakfast was delicious we would recommend and would stay again.
Positive section of review
The room was a lovely temperature and spotless. The shower was powerful and felt genuinely at ease. Check in was straight forward.
Negative section of review
The only thing that I'd like to see change was the need to add my car registration to both the check in form and the iPad, but that's it.
Positive section of review
Great base to explore Cornwall. Easy access to arterial routes and many places to explore
Positive section of review
We paid to have a family room to give us more room - it was lovely
Negative section of review
Only problem was breakfast wasn’t as hot as I’d like it
Positive section of review
Lovely country pub, nice comfy bed and the room was lovely.
Negative section of review
Nothing
Positive section of review
Lovely hotel, top class
Negative section of review
Did not like the fact that a £50 deposit is taken from your card on check in with no prior warning