Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

AR Holiday Home JBR
- “Location, staff, and friendly people.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Mar da Lua
- “Te gekke locatie, super lieve mensen. Een aanrader 😍”
Canada

SureStay Plus Hotel by Best Western Salmon Arm
- “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Epic Rooms
- “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”
Indonesia

Green Space Villa
- “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hakone Onsen Yuyado Yamanoshou
- “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”
Malaysia

Holiday Inn Sepang - Airport
- “Friendly staff, great food, fantastic room with everything you need”
Netherlands

Witte Berken Natuurhotel
- “Really great Hotel in a great environment. Many little nice details.”
Poland

Fama Residence Gdańsk Old Town
- “Very good location, very nice stuff, very good price”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Maison Marron 2
- “Absolutely amazing place and exceptional customer service”
Turkey

Pera Palace Hotel
- “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £125
Church House Loft
Scarborough, United Kingdom

Average review score: 9.7
- Positive section of review
  
  The apartment is on different levels, feels roomy, and has a great mix of art work around. It is very comfortable, especially the bed. Best sleep in a while!! Kitchen is galley style and well equipped. It was good to have the coffee machine. Location is perfect for exploring Scarborough and the wider area. The parking space was part of the reason for choosing this property as car parks could work out expensive and not very close. Joe is a very good host as he responds quickly and we trusted that he would have provided immediate help if needed.
- Negative section of review
  
  In just about every property it is easy to find minor things that could be better, but there was nothing that spoilt the stay.
Reviewed: 16 May 2024 Stayed in May 2024

Denise United Kingdom
From £105
Dunster Luxe Nook
Dunster, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Breakfast wasn't included, but that was no problem we knew that when we booked. We loved the place straight away. Our room was cleanse comfortable and beautifully decorated. Loads of drawers - even in the 'perfect' bathroom. Kitchen had everything one would possibly need. Our hosts, Sandro and Katia were simply wonderful. The food they serve deserves a five star! They made us so welcome. We would not hesitate on going there again. Thank you Kasia and Sandro - such a pleasure meeting you too!
- Negative section of review
  
  Everything was perfect. Couldn't wish for anything else.
Reviewed: 16 May 2024 Stayed in May 2024

Robert United Kingdom
From £79
Cocketts Hotel
Hawes, United Kingdom

Average review score: 8.3
- Positive section of review
  
  The lady we met in the bar of the adjacent pub showed us to the room and was there again at breakfast. She was kind and thorough. Breakfast was continental but varied and plentiful.
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

David United Kingdom
Namastay-Central Glastonbury
Glastonbury, United Kingdom

Average review score: 9.7
- Positive section of review
  
  We have stayed in many places in Glastonbury from The Covernstead to the Inn Glastonbury and many more, Namastay beat them all for comfort.
- Negative section of review
  
  The only thing I didn’t like was Leaving
Reviewed: 16 May 2024 Stayed in May 2024

Alex United Kingdom
From £45
The Railway Inn
Rise, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Excellent value for money. Professional & attentive staff. Lovely breakfast. Quiet location.
Reviewed: 16 May 2024 Stayed in May 2024

Mike United Kingdom
From £67
Courtyard by Marriott Exeter Sandy Park
Exeter, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Really friendly and helpful staff and great location to access Sandy Park stadium.
- Negative section of review
  
  Our bed was a bit on the firm side
Reviewed: 16 May 2024 Stayed in May 2024

Simon United Kingdom
From £50
Martello Hotel
Hull, United Kingdom

Average review score: 6.6
- Positive section of review
  
  walking distance from where i was visiting
- Negative section of review
  
  no staff
Reviewed: 16 May 2024 Stayed in May 2024

William United Kingdom
From £78
Abbotsford Hotel
Dumbarton, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The room, food, bar and location
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

Rob United Kingdom
From £110
Conlyn house
Newcastle, United Kingdom

Average review score: 9.4
- Positive section of review
  
  I loved the location
- Negative section of review
  
  Nothing really
Reviewed: 16 May 2024 Stayed in May 2024

Patrick Ireland
From £156
Lakes Hotel & Spa
Bowness-on-Windermere, United Kingdom

Average review score: 9
- Positive section of review
  
  Spa is excellent.
Reviewed: 16 May 2024 Stayed in April 2024

James United Kingdom