1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was lovely, a very comfortable four poster bed. Very clean. Breakfast was lovely, plenty of choice. We had full english and omelette, both delicious. The staff were so friendly and helpful, nothing was too much trouble for them and we have already rebooked for Chrustmas market weekend.
Negative section of review
Nothing, more than met our expectations.
Positive section of review
It was really nice welcoming atmosphere by staff. The facilities and room very cleaned and proper. It was really worth it. It is near to aldi and public transport.
Negative section of review
Nothing. Everything is good and wall maintained.
Positive section of review
It was a beautiful location, I wished I could of stayed for a couple days, the room comfortable, it was good that it had disable showers which is great.
Positive section of review
Location close to public transportation directly to the city center, very well maintained property, very clean, suited for 3 or 4 people
Negative section of review
the blinders in the bedroom did not fully lock the sunlight in the morning (however this was not a major impact on our stay)
Positive section of review
Friendly and efficient staff , especially the concierge, great location, comfortable room , nice restaurant and great room service.
Negative section of review
In our room the train services were quite noticeable
Positive section of review
Location was ideal. We enjoyed our stay. And will recommend to friends.c
Positive section of review
Staff were very helpful especially Manoj excellent service at Breakfast
Positive section of review
The location of the property is perfect when visiting Chester zoo.
Negative section of review
Check in was 3-4 arrived 3.30 to not being able to gain access to the property with 2 toddlers for over an hour, unable to contact host. Number given phone was off and the code for door did not work. As there was a for sale sign up this caused further anxiety. When gaining access to the property once host phoned back, host then sent me details after 5pm. Decking outside uneven and unsafe, toddler fell and resulted in a nose bleed and black eye. Spent majority of the stay supervising unsafe garden. Garden also unkept, stingers which also causes first aid to be administered. Stairs aren’t toddler friendly either, several accidents there also (whilst fully supervised). Due to the late access to property evening reservations for sons birthday we’re missed, really not an ideal situation to be in. Home was not as clean as hoped, unkept conservatory full of insects and spider webs
Positive section of review
Cute hotel easy to find parking, nice restaurant and clean
Negative section of review
The bed was uncomfortable - a new mattress needed. Was unbearably warm no fan and couldn't get the window open. Staff where friendly and the food was nice. Would stay again
Positive section of review
Its was near to train station 15 min walk
Negative section of review
Its was very small and basic room good for 1 night to sleep