1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious room, large bed, attractive decor, interesting view of street from our room. Good heating in bathroom and main room. The room should be big enough to offer a toaster as well as an electric jug. Also, crockery and cutlery to use at the generous table would have helped.
Negative section of review
Impersonal welcome, with 3 codes online to enter outside door and inner door anytime after 4pm, also our room. We came and went after 7 days, and didn't see hosts or speak to them. As Australians, this didn't represent the friendliness of other Edinburgh people we met.
Positive section of review
I liked everything the room, the service, free parking if you have rented a car it's right in the centre of a lot of shops. The breakfast was great too. Would recommend and stay again!
Negative section of review
If I were to be really picky. There could be smart tvs so we could watch netflix but other than that everything was perfect. The second day I wasn't given any cutlery for my take away breakfast. There was no toilet plunger.
Positive section of review
Plenty of space. The property has a big kitchen, bedroom, lounge and bathroom. Right in the centre of Keswick which was fantastic for nights out and for a starting point for our walks.
Negative section of review
Nothing.
Positive section of review
Friendly staff, helped to solve problem quickly Hotel met expectations Breakfast included Hotel proximity to metro station Nice restaurant next to the hotel Quiet room
Negative section of review
Hôtel restaurant in the evening (not a big deal) and still came in handy Small area for the breakfast buffet - the buffet has a large choice just packed in a narrow space
Positive section of review
The hotel is good value for money and the staff at the reception were very welcoming. Everything was fine for our one-night stay.
Negative section of review
It would have been nice to have a breakfast buffet on offer. But we were given a breakfast snack bag.
Positive section of review
Great location. Bang opposite the station. Friendly and accommodative staff. Underbed storage. Over all comfortable.
Negative section of review
No window in the room so seemed quite sleepy inside. Toilets could be cleaner. Saw a fly flying around the breakfast.
Positive section of review
Staff were excellent right through the hotel
Negative section of review
Long wait for breakfast on one of the mornings but understandable due to a concert on and it been very busy
Positive section of review
It was quite quirky and very friendly staff
Negative section of review
The first room we were given was on the ground floor and a bit dark. The second room was higher up, seemed bigger and lighter. Really liked it.
Positive section of review
No problems anywhere
Negative section of review
None
Positive section of review
A lot of space
Negative section of review
Bed was uncomfortable springs coming through mattress place had no toilet paper and bathroom was in need of a clean