1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything apart restaurant service as very slow. However, when enquired where our meal was after more than an hour still without at least drinks, the young lady who usually works at the spa but came to help as the restaurant was busy, was amazing while the restaurant manager was very useless actually. She explained the delay and at least gave us the drinks we had ordered while we waited. She was excellent and an asset to the restaurant on that night. A little issue for a fabulous hotel but she dealt with it in a specular way so keep her!
Negative section of review
As explained above, the service in the restaurant but issues happen and the most important is the way they are handled. Apologies as forgot her name but she works in the spa.
Positive section of review
Amazing location in a great building with very tall ceilings, everything we needed was just within walking distance but on a quiet street. We got clean towels everyday and everything you’ll need for a great stay, will definitely come again.
Negative section of review
One of the only things that comes to my mind are the pillows. Great bed with good bedding but the pillows can definitely be better!
Positive section of review
Beautiful surroundings, quiet with lots of wildlife. Lots of seating space indoors and outdoors. We had light bites for the evening which were good and it was nice not to have to have a full meal. Breakfast was lovely with lots of choice.
Negative section of review
The room we stayed in was very hot, there was a fan in the room but the window didn’t open very wide so it retained the heat.
Positive section of review
Very friendly and accommodating staff. Great location on the main street with private parking, beer garden behind the hotel where we were permitted to eat our carry-out evening meals (for which there was plenty of choice). Good price.
Positive section of review
I liked the swimming pool , the parking area was big enough , and a good area all round
Negative section of review
Toilet seat loose and hard to use. Curtains hanging on the pillows of the bed so needed tucking away. Lack of plugs none in bedrooms . tv by front door when sun's out impossible to watch the tv , a wardrobe covering a window instead of curtains very pointless ,light above bed constantly buzzing, cups was not clean, shower had not much pressure and cracks in the roof, sofa very hard and not comfortable . Pictures of the property was differnt to the property I stayed in. Staff at reception few times was unavailable when needed
Positive section of review
The location was perfect! And also staff were very helpful!
Positive section of review
Staff were cheerful and friendly, breakfast was delicious
Positive section of review
All staff are very friendly and helpful
Negative section of review
Wasn't the cleanest.
Positive section of review
Great location. Wonderful food
Negative section of review
Nothing
Positive section of review
Everything