1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Excellent location, staff are very friendly and helpful. Breakfast was lovely using all local produce which was great. Lovely owner and hotel staff who are always on hand to help out with any questions or suggestions to spend the day out in Brighton.
Negative section of review
We found the bathroom could be cleaner, it smelt of damp and there was mould on the shower room tiles. The room we stayed in was located at the top of the building, it was very hot in the room so we asked for the window to be opened for some air. The helpful hotel staff managed to get it open, but there was alot of mould and dirt behind the window. The room was decorated with white paint, didn't feel very welcoming. A splash of colour would make it a more pleasant stay. All in all it was a Bank holiday weekend so I guess the room we were given was the only available room left. Judging by the pictures the other rooms have been decorated to a high standard, shame room 110 was not given the same treatment.
Positive section of review
Only been taken over since Easter, but they have taken to it like a duck to water. Exceptionally clean and comfortable. Superb breakfast and just ticked all the boxes for a relaxing couple of days.
Negative section of review
Nothing
Positive section of review
Location and the overall feel, chirping birds in the morning, black out curtains, good quality linen. Got twin beds as requested after the booking. Plenty of parking. Value for money.
Negative section of review
Spa was booked out for weeks, no indication of the same during the booking - huge bummer as this was the only reason of selecting this hotel. Housekeeping forgot to replace a towel once. Location and lighting of mirrors inadequate for makeup.
Positive section of review
the yurt was very cozy and convinient. we really enjoyed dark skies in the night with sparkling stars, and sounds of raining. It was a perfect holiday in rural area.
Negative section of review
nothing to complain about!
Positive section of review
Room pleasant and spacious. Location good for walking in to town. Breakfast was good. The bar was comfortable to relax in.
Negative section of review
Disappointed in menu selection for dinner. Staff pleasant but quite inexperienced and had some language difficulties.
Positive section of review
The restaurant and bar staff were lovely. The view was nice and the room was clean.
Negative section of review
I had made a point that this was a special stay that meant a lot. Check in had minimal interaction and nothing was mentioned to us. The room was very expensive but felt very cooperate. There were no nice touches. There was no food served in the bar or restaurant after 9:30pm. It just wasn’t the hotel for us.
Positive section of review
Clean, comfortable bed, toilet next to the room, friendly owner:)
Negative section of review
It was a bit distant from the centre. Only that
Positive section of review
Didn't like it. No access to it. It's a scam!!!
Negative section of review
Nobody met me at the property to access the building. I was left outside with 3 young kids with no access. Called the landlord and was told he had no booking for the property. I sent him a screenshot of the booking and he told me Unique Accommodation are no longer looking operating but that Booking.com are still accepting bookings. I need a full refund for these 2 apartments as we had no access to them. You can see my brother John Smith booked an apartment with yourselves for an apartment from the Penthouse Collection in 3 Fenwick Street. Please contact me regarding a refund.
Stratford-upon-Avon, United Kingdom
Positive section of review
Nice sized swimming pool.