1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Such a nice place! Private bathroom is a great feature, spotless as well. Yurt contains anything you’d need to make yourself comfortable for a few days. Plenty of kindling for the stove, multiple seating options, hot water: cannot fault this place. Kenneth was very helpful at check-in.
Positive section of review
Dominique was very attentive and made me feel comfortable. Her friendly and quiet guidance of the surrounding forest and walking were informative. The bedroom and bathroom were very clean. The food was the best I've ever had.
Negative section of review
Noting I think.
Positive section of review
The property was really lovely, very well decorated, with plenty of room, the host was very helpful, there was plenty of parking. We would definitely stay again.
Positive section of review
They have very kind and supportive staff. In this price with centre location this is the best place.
Positive section of review
A great place to stay! Ideal location and the host is friendly
Stratford-upon-Avon, United Kingdom
Positive section of review
Great facilities and a fabulous choice of breakfast.
Negative section of review
The bar food and drinks were very expensive..
Positive section of review
Location was great and central lovely little place
Negative section of review
N/A
Positive section of review
Location was good and the rooftop bar was nice
Negative section of review
We were put in a disabled room which has a wet room so the whole bathroom was soaking. Needed shoes or barefoot to go in for the rest of the day. Staff in the spa not helpful. Checkout took ages, no facility to just drop keys off so a massive queue. Lots of people complaining.
Positive section of review
Proximity from my work
Negative section of review
Unclean. The lampshades would shake off dust when moved and I can see a buildup of dust sat on the them. No wall socket near the bed. Bed is extremely rock hard as are the pillows. The closet was missing a door. You can hear everything from below, above and rooms next to you also from the corridor. Staff gave me my key and a red light came upon trying on my door. I returned to reception after trying the key card in every way possible only for the receptionist to get defensive and try to gaslight me by saying it is active and then pointed out how it should be entered when it is obvious as there are arrows on the card and I obviously tried it in every way possible as going back to reception would be inconvenient. I understand the hotel is old and isn’t up to par including cleaning so the staff will likely receive complaints on a regular but that isn’t an excuse for staff to be rude to paying guests.
Positive section of review
Free parking
Negative section of review
The room was dated and dark, and the bathroom was mouldy. We didn't use the shower as it wasn't clean. Bed was so uncomfortable and soft that I couldn't walk the following day. The noise from the other rooms was horrific.