1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely dinner and breakfast and an excellent hotel with lovely staff throughout the whole of the hotel. good value for money and very dog friendly. Only suggestion I would make and I'm sure its already on the list as clearly a lot of things are being built and added around the site, but given that it is a dog friendly hotel a signposted path with a short walk around a little field or woodland bit to walk the dog at night would be perfect. Wasn't quite sure where we should go without walking on nice grassed areas for the inevitable toilet occasion.
Negative section of review
Nothing, it was a really well thought out hotel with bags of personality.
Positive section of review
Greeted with friendly staff member quite late but it was not a problem. Clean room & powerful shower.An ideal place to say on route as it's a motorway hotel.
Negative section of review
Nothing, it was expected. Its not a place for a holiday stay but ideal for overnight stop over !
Positive section of review
The staff were brilliant The hotel Spa was closed in the morning but we were given free entry to the Thermae Spa next door
Negative section of review
It was all good
Positive section of review
Very modern & lovely staff.. best hotel for proximity to ovo hydro for Gigs, look forward to returning soon 👍
Positive section of review
Lovely breakfast, good range of options and reasonable price
Negative section of review
Room lovely but bathroom showing a little wear and tear - didn't affect our stay thoigh
Positive section of review
Breakfast wasn't provided
Negative section of review
It was as expected
Positive section of review
Friendly staff. Lovely place
Negative section of review
Entrance to the hotel enjoyed our stay at the townhouse
Positive section of review
Enjoyed breakfast and lunch
Negative section of review
Parking occupied by lunch guests when we arrived. On all our visits this has been the case, making it necessary to move the car later in the evening.
Positive section of review
Location excellent.
Negative section of review
Attic room difficult to access with heavy suitcases and narrow stairs. Management are unable or unwilling to provide a VAT invoice which renders then property unsuitable for a business traveller
Positive section of review
Everything
Negative section of review
Few small pet hairs on dining seats but that's because I don't own pets and a welcome pack with WiFi code,taxi numbers etc would be handy.