1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well located for Terminal 4 and easy access to London via underground. Apart from the bar, there were limited areas to socialise without background music. Bedroom generally quiet, even though we were at the end of the corridor near the lifts. Good breakfast, although they could do better with continental selection.
Negative section of review
The staining of the carpet in the room. During stay the hotel was cleaning the corridor carpet, but it was the rooms that needed attention. There seemed to be paint spilled on the carpet. The beds were not that comfortable. We asked for a twin room but were allocated a double - which in fairness was quickly rectified.
Positive section of review
Central location. Quick check in. Very clean. Great selection at breakfast.
Negative section of review
Single beds are far too small which I'm not used to so sleep wasn't great. Everything else was fine.
Positive section of review
We very much liked our room and the Staff were very welcoming and helpful.
Negative section of review
There's nothing we didn't like and we will look forward to returning.
Positive section of review
Location and beautiful sea view from the balcony
Negative section of review
Nothing
Positive section of review
Excellent room everything we needed
Positive section of review
Historical and beautifully restored
Negative section of review
Aircon a bit loud at night
Positive section of review
Perfect spot for exploring London
Positive section of review
Clean rooms and comfortable beds
Positive section of review
The location is great.
Negative section of review
The staff were rude and clearly hated their jobs. The rooms felt like prison cells - small, cheaply fitted out, and barebones. The “bed” was horrible. It’s expensive for what you get. Everything about this hotel left a terrible impression on me and I’d never go back. I hated it.
Positive section of review
Homely