1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Plenty and varied menu and no trouble for it to be altered, always hot and I scoffed the lot! Lovely family, always helpful and cheery. I'd recommend the venue.
Negative section of review
My disable friend realised we should'n't have booked his en suite room as it was on the first floor , as we were told it was when we booked it so the steps were too much for him. I was on the top, right under the roof, with a great view of the water and I had my own shower and toilet just 3 steps away. I like the two wee wooden square blocks hanging on the wall in lieu of a wardrobe (there was no room to fit one in). Lovely bed. and a reading lamp at the right height.
Positive section of review
Lovely sunny afternoon on the second floor balcony in the Mansefield suite - perfect way to end the day. The Mansefield suite was nice too! Superb breakfast!
Positive section of review
Clean, excellent breakfast, very helpful gentleman in the restaurant at breakfast gave us great advice how to get to our destination that day.
Negative section of review
Being a bit older, it would have been good to be told at reception how the elevator worked as we missed the signing. Our room was in the new build. We were very confused by the different lifts and got lost trying to find our room. We think it would prove to be easier with better signing.
Positive section of review
Perfect getaway location, right next to historical landmarks! Rooms weird snd amazing and food was even better.
Negative section of review
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Positive section of review
Good central location. All staff we spoke to were very pleasant & helpful. Late night bar for residents.
Negative section of review
Shower head not above head, when standing in shower, had to bend down and swivel shower head
Positive section of review
Location, bedroom and outdoor space were all great
Negative section of review
We found the dining experience disappointing. Weak vegan options, and the plaice my partner ordered was so small that it should really have been thrown back in the sea
Positive section of review
everything was perfect, felt really authentic
Negative section of review
the stairs are a bit narrow, but they are not an issue once you see your room & general set up! we didn’t try the lift!
Positive section of review
it was clean and bed was comfortable
Negative section of review
nothing
Positive section of review
Friendly staff
Negative section of review
Fire alarm waking us up
Positive section of review
Nothing
Negative section of review
Awful smell of stale smoke in the room, nobody to help or get in contact after 10:30pm when we tried to get back into the hotel at 23:00. Shower head broken. Blind broken. No sign for hazard on the corridors such as watch your step or head. Tripped a few times because of this.