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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Having discovered the Brantwood we are regular returners , this charming traditional small country house hotel in a peaceful village setting maintains consistently high standards offering excellent hospitality from the owner and his friendly helpful team of staff is a true gem. Excellent food available in the restaurant and if staying over the weekend the exceptional Sunday lunch is a must . Cosy welcoming bar area in which to enjoy a relaxing drink . Outside garden seating area and on site parking
Negative section of review
Couple of rooms are on the smaller side . Wifi variable Narrow drive through archway at entrance
Positive section of review
Cook's Flat is perfect - beautifully and thoughtfully designed, with everything you need. The whole estate is heavenly - fabulous communal games and reading room downstairs, and a restored Victorian kitchen. Highland cattle and ponies grazing on parkland outside, and geese hanging out. Wonderful hosts, magical woodland, plenty of places to walk or sit and get your Nature Dose. Can absolutely recommend to future guests, and can't wait to return!
Positive section of review
I Booked a budget room but it was beautifully clean and the beds were very comfortable. Above all the staff were so helpful and willing to help in anyway to make sure we had every5hing we needed.
Positive section of review
Very clean and inviting. Cosy. The host was very friendly and helpful. The bed was extremely comfortable. Powerful shower. Great location (2/3 minute walk to the beach).
Negative section of review
N/A
Positive section of review
Excellent location , not too far from race course , about a 25 minute walk , or we later found out there is a free shuttle bus , which we got back to the hotel .
Negative section of review
Noise , which was told to us , so fair enough , however we were at front of hotel so lots of street noise , traffic and people being generally loud , shouting instead of talking . Floors creaky in hotel and doors banging late into the night.
Positive section of review
The beds were very comfortable. The staff were reactive when we had a problem with noisy school children.
Negative section of review
The shower didn’t work properly to regulate the temperature. The humidity extraction didn’t work to mould had accumulated on the window and the room smelt damp. The curtain rail broke. The milk for tea making was not topped up.
Positive section of review
Everything was clear and well organised from the initial booking to leaving the property after my stay.
Negative section of review
Nothing!
Positive section of review
Clean and comfortable. The beds were so comfy! Rooms spacious and bathrooms modern and clean
Negative section of review
N/a
Positive section of review
Clean, plenty of Hot Water. Good TV. Good WiFi.
Negative section of review
Sitting room furniture not very comfortable and bed not much better.
Positive section of review
Breakfast was ok.
Negative section of review
Soap dispenser was deemed to be “free toiletries, no hot water as boiler broken, evening meal was leftover Sunday roast. Massive smell of cannabis in corridor. Bar was short of beers. Absolutely horrendous.