1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Ease of access to one or two bars as well as the Black Country Living Museum.
Negative section of review
Looking tired, n reds some tlc.
Positive section of review
The help from the staff was excellent and extremely important to me
Positive section of review
Nice large comfy bed. Good quality tea & coffee in room
Negative section of review
Bath very high and difficult to get in to to use shower and no mat made base of bath slippery
Positive section of review
Good location for centre of town and transport connections
Positive section of review
Great team, the manager and staff are excellent
Negative section of review
Nothing
Positive section of review
Location, comfy bed, late check-in
Negative section of review
Broken card-lock on room's door, low water pressure, refunded deposit only for one card (one person) at checkout (we were two), but realised too late!
Positive section of review
Clean environment
Positive section of review
None available
Negative section of review
Shower really small
Positive section of review
The views
Negative section of review
Breakfast was good but could of improved on times and contents.
Positive section of review
The staff
Negative section of review
It was a little tired