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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Ecos Dubai Hotel at Al Furjan

    - “Service and comfort especially Ms.Nurzada from (Front desk) who assistence by her professionalism and friendly engagement I would say very impressive!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Pousada da Renata

    - “The place is so relaxing and comfortable. Anyone who looks for a beautiful quiet place with a pool and a loot of resting beds and hammocks this is the perfect place. Renata and her daughter was lovely and welcoming.”

  • Travelodge by Wyndham North Bay Lakeshore

    - “Breakfast was excellent. The staff was friendly and courteous.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Studios Kymata

    - “Friendy staff and good location. Loved our stay.”

  • Kastara Resort

    - “Incredible view on the jungle from the rooms Possible to go to Ubud center by walking 15-20 minutes Great restaurant and breakfast”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • stayme THE HOTEL Asakusa Riverside

    - “nice location and view...You can see the Sky Tree Tokyo very easy . from the room window.”

  • KLCC suites by Chambers

    - “Nice, clean studio apartment with everything you need. Household appliances are quiet and do not disturb sleep. Very conveniently located, close (a few minutes walk) to a train station and a large mall.”

  • Poppies

    - “The staff was excellent”

  • ENERGOSFERA - Innowacyjny Ośrodek Turystyki Edukacyjnej

    - “We weren't expecting much as we hadn't done much research, but we were blown away by this facility. The food in the restaurant was amazing, the glamping pods were very comfortable, the staff went out of their way to show us around and make sure we were happy. We brought our little dog, and they offered to look after him while we used the sauna and hot tub. The owner invited us to look at the stars through his telescope and was happy to talk to us at length.”

  • PortoSoul Trindade

    - “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Amadha Villas Retreat - Free Tuk-Tuk Service To the Beach

    - “What a beautiful gem We had already booked another hotel but it was so awful we checked out after 1 hour so frantically phoned around and came across Amada WOW Om was so helpful so inviting and truly went that extra mile to accommodate our 17 night stay from allowing us to keep our cases safe when we stayed away to arranging trips (much cheaper than anywhere else) advising places to go ordering food in getting tuk tuk to beach and shops (free 3 times a day return Fabulous service )the list goes on All the staff always have a smile and really go that extra mile every time nothing is any trouble Om gives her personal phone number 24/7 for anything you need Snacks & drinks available We will never stay anywhere else The place has a beautiful garden with seating,& large pool Also bungalows with private pool Rooms are big bright and huge showers 4 poster comfy beds with fridge coffee & tea making. We used the washing facility all our clothes came back clean ironed & folded smelling fabulous So look no further Beautiful place Beautiful people Thanks and look forward to coming back soon”

  • Apex Hotel

    - “The room was very nice and clean. Breakfast was delicious and terraced view was perfect Staff were very friendly and helpful”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Wandsworth, South London Deluxe King Room 5

    London, United Kingdom

    Average review score: 4.7
    • Positive section of review

      Dirty, not as advertised. Landlord took too long to come back to us Sharing with 9 other people - absolutely terrible, had to move and lost money Room was next to the toilet, constantly being disturbed throughout the night as so many people sharing Kitchen dirty

    • Negative section of review

      advertise it as it really is - dirty and did not meet advertisement at all Landlord took too long to respond to complaint too many people sharing facilities

    Reviewed: 21 May 2024 Stayed in May 2024
    Jennifer United Kingdom
  • The New Southlands Hotel

    Scarborough, United Kingdom

    Average review score: 8
    • Positive section of review

      Brilliant location for an evening at Scarborough Spa and to explore the seafront. You can choose to take the meandering pathways down the cliff or use the cliff tram if you have mobility issues. All staff were very helpful and friendly.

    • Negative section of review

      Found it rather strange the we would have to prebook our evening meal choice during the day if we chose to use the restaurant. We decided to eat out

    Reviewed: 21 May 2024 Stayed in May 2024
    Paul United Kingdom
  • Reymerston Hall

    Norwich, United Kingdom

    Average review score: 9.7
    • Positive section of review

      Excellent stay, with hosts who deeply care about their home and their guests. At Reymerston Hall exceptional is the norm. We really enjoyed our stay.

    Reviewed: 21 May 2024 Stayed in May 2024
    Lawton United Kingdom
  • 9 mins to Central London

    London, United Kingdom

    Average review score: 1
    • Positive section of review

      This property doesn't exist, the post code is wrong and host ignore answering messages and booking not helping to get me a refund

    • Negative section of review

      I have requested a refund from you, this property has the wrong post code and address and phone that doesn't work, this is a scam

    Reviewed: 21 May 2024 Stayed in May 2024
    Emy United Kingdom
  • The Portland Hotel

    Folkestone, United Kingdom

    Average review score: 7.3
    • Positive section of review

      There was nothing to like only the chap who showed us in, and that was because he was friendly. He was chatty and answered questions.

    • Negative section of review

      Where to start ? the building is run down, decayed, mouldy, broken window panes, cracked glass, Inner door missing a big pane of glass, floors dirty and sticky, woodwork rotten and damaged. in our room the painted walls had patches picked off, greasy hand prints, Rubbish on the balcony, looked like a building site. Wee on the carpet, filthy mattresses with fluid stains, dirty pillows, non laundered linen, dirty used towels, some of the bedknobs missing from bed frames, rusty towel rail, mould in shower cubicle, hairs in beds, stains on duvets, all the duvets and pillows were so well worn and used, needed replacing, heaven knows who used them or when they were last washed ! . curtain tie backs stapled badly to the wall, lamps were rusty, shades had stains, Kettle furred up with limescale, TV had smears and so much scratching across the screen, remote had no backing, The Bar was dirty, floor dirty, home made desk jutting out covered in paperwork, we were then told that there was a loud DJ set till gone 1AM ! was not mentioned in the booking. Next door was a squat with people gathering outside, mattresses at the windows. A girl hanging out the window yelling at her friend asking for booze and drugs. Outside the building the paint was peeling off all over, the signage was so filthy you could just about see the name of the SKUBA bar, It looked so run down and nothing at all like the pictures on the website. The whole area including this hotel looked like a drug den, a homeless persons squat. Run down and partially derelict. We were told to use going through the Bar to come in but that proved no security as anyone could walk in. Do not waste a penny going here. We left without unpacking, we could not sleep ON the beds let alone in them, The place is bad, no way up to a decent standard. A youth hostel is cheaper and definitely cleaner than this place, we left after finding a place to eat in Folkestone. Have asked for a refund but have not been given a reply.

    Reviewed: 21 May 2024 Stayed in May 2024
    carla United Kingdom
  • Maldron Hotel Manchester City Centre

    Manchester, United Kingdom

    Average review score: 8.6
    • Positive section of review

      An excellent hotel. Lovely staff, very helpful and courteous. Great location for the city centre - easy to walk it.

    • Negative section of review

      Check in felt a bit soulless as all done on self-service machine. It's always nice to speak to a person I feel.

    Reviewed: 21 May 2024 Stayed in May 2024
    Jane United Kingdom
  • Sachas Hotel Manchester

    Manchester, United Kingdom

    Average review score: 5.8
    • Positive section of review

      The location was optimal, perfect to reach basically anything on foot. The bed also supplied a great sleep.

    • Negative section of review

      The bathroom is outdated, needs a makeover. You can hear everything through the windows even when they are closed. Unfortunately, there was a crackhead moaning all night which i heard.

    Reviewed: 21 May 2024 Stayed in May 2024
    Fin United Kingdom
  • PS APARTMENTS

    Southampton, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Location was convenient in the city centre

    • Negative section of review

      The pictures in no way reflected the room I was given. Communal areas were filthy Walls in the room were dirty No air conditioning, fan only worked intermittently & opening any windows attracted swarms of flies Water pressure & temperature kept dipping in & out (scolding hot to cold) Provided with less than a third of a toilet roll for a 3 night stay Attempts made to contact the accommodation via their Whatsapp as requested were ignored

    Reviewed: 21 May 2024 Stayed in May 2024
    Kailum Guernsey
  • Duke and Duchess Apartments and Rooms - Private in Room Hot Tub Suites

    London, United Kingdom

    Average review score: 6.3
    • Positive section of review

      Nothing

    • Negative section of review

      Everything

    Reviewed: 21 May 2024 Stayed in March 2024
    DizzyLizzyXxXx United Kingdom
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