1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Pretty much everything Originally was booked at Stanley house. I arrived and this lady answered the door and said are you sure you booked which alarm bells were ringing She told me to check my messages but there weren't any. Then she told me to call the phone to be transferred then the guy on the phone transferred me to the Woolpack inn. To be fair the staff were lovely at the Woolpack Inn. Really good comfy bed!
Negative section of review
Sink was blocked. And couldn't find hair dryer.
Positive section of review
It is very well located, near the city centre and all touristic attractions. The hotel itself, built in an old house is nice and cozy. The room was small but very clean. The bed was very comfortable. The staff was extremely kind and attentive, they helped us with our luggage, and explained us patiently how to get around the town. We also had a delicious dinner at the restaurant and a good breakfast the next day.
Negative section of review
The access stairs to our room were extremely narrow and twisted. It was difficult to climb with two medium size suitcases.
Positive section of review
Great location, 4 minute walk to the convention centre which way why we were there. Hosts were great and very communicative. Apartment itself could do with some fresh paint, but other than that great property and would happily stay there again next time I am in Harrogate
Positive section of review
The staff were very nice and the room was spotlessly clean and modern. The full buffet breakfast was deliciously amazing. I would stay there again.
Negative section of review
Not close enough to St Albans city centre. Only suitable for a couple as there is not really enough room for 3 adults. The sofa bed was very uncomfortable.
Positive section of review
The beds were extremely comfortable! I slept like a baby! Great location, close to tube.
Negative section of review
Overpriced for what is was.
Positive section of review
Nice bathroom with bathtub, convenient position and very nice and helpful staff.
Negative section of review
In general it looks a bit old, not very nice view from the window, it could have a more functional hall for business meeting / work
Positive section of review
Quiet location, easy check-in, clean place with good facilities.
Positive section of review
The manager was friendly and helpful. Breakfast was very tasty.
Negative section of review
Nothing
Positive section of review
Beautiful, characterful location,lovely breakfast.
Negative section of review
Nothing.
Positive section of review
Everything! It was all lovely 😄👍
Negative section of review
Nothing!