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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of course is excellent. The facilities great. Thé star of the show however was the amazing receptionist Orpheus who went the extra mile for us. We were welcomed with a smile and made to feel comfortable. There was a minor setback when we arrived which he apologised for, but he sorted it out efficiently and quickly. He is a real asset to your company. We will certainly recommend Braid apartments to our friends when visiting Edinburgh.
Negative section of review
Would have liked an earlier check in time. Fortunately being able to leave luggage at the apartment was helpful.
Positive section of review
The Florian is 10-15 minutes walk to Weymouth beach, the centre of town and a large supermarket. Bus stop at the front of the building. Loved being on the top floor, very peaceful, loved the seaside blind! A very comfortable large double bed. Great to have fridge, toaster, kettle and mini kitchen in the room with everything we needed for snack suppers and breakfasts. Very nice owners. Good Wi-Fi.
Negative section of review
A list of what can be recycled would be useful.
Positive section of review
The only thing we liked was the actual location. Close to Avimore centre, 10min drive from Loch Morlich, about 15min drive from Landmark Adventurw Pakr and Cairngorm Mountain is about 15min drive.
Negative section of review
The chalet we stayed in was dirty and looked like it was clean prior to arrival. There was bird dropping on the front steps, on the wee front veranda and picnic table. Spider webs were all over the outside chalet and one was even in the bathroom. The veranda windows were beyond dirty, the window frames were dirty, there was hair in the bath tub and plaster, the sink was cleaned and there was dirty water in the sink in the kitchen. Also the double bed looked like it hasn't been stripped and fresh linen put on and so I decided to sleep on the living room sofa were thrown in the wardrobe and the tea pot was black with dirt. Also the wee veranda was covered in bird droppings, cob webs and the floor boards were cracked and unsafe. We were absolutely shocked and disgusted with the unsatisfactory state of the chalet. Not what we payed for at all. Wel definitely will not be coming back.
Positive section of review
Welcome pack was a nice touch, everything you need for a short break away, communication and info provided excellent.
Positive section of review
I am a wheelchair user and the staff went above and beyond to meet my needs
Positive section of review
Comfortable room and great choice at breakfast
Negative section of review
Nothing
Positive section of review
Breakfast was nice. Location was great.
Negative section of review
Staff on reception were really rude, felt judged from the moment I stepped in. The room was basic at best, the carpet was disgusting and coming away at the edges of the bathroom. The bathroom was old, bits of the bath were black where the white had come away, the shower was small and awkward and the water hit all the side of the bath when you were in it. 5 star hotel but there’s literally 2 bottles of water in the fridge, not even a mini bar. Drinks at the bar were extortionate. I haven’t been refunded yet from the ‘temporary’ hold of £100 even tho we didn’t spend all of this.
Positive section of review
Clean, comfy bed, passable shower.
Negative section of review
It's a typical airport hotel, would definitely dine before booking in.
Positive section of review
The charm so tastefully decorated
Positive section of review
Room, lovely
Negative section of review
Arrived via front door, no signs saying where reception was, so had to queue up as bar very busy