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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We have been to Goathland on many occasions, but have never stayed here before and it was certainly a treat to do so. We had a wonderful time and enjoyed both afternoon tea and an evening meal in the hotel, both were delicious, which was good, as the evening meal is not cheap! Breakfast was plentiful, both continental and cooked, to set you up for the day.
Negative section of review
N/A
Positive section of review
Amazing location , near the centre and by the Piece. The flat was generally comfortable and well equipped . Tvs and a radiator in the bedroom for extra warmth, large fan of you needed it . Water and milk and basic breakfast supplies was a nice touch. The hosts were very responsive .
Negative section of review
On arrival the keys weren’t in the key safe. The host came quickly and sorted it However on coming to sort out the sofa bed for my son there was no bedding . I had to call again to get it , again it arrived with a smile and an apology . I was however irritated when I found the ironing board had no cover on it. I found one scrunched up at the back of the cupboard . It didn’t fit and was hopeless but I made do. I texted the owner to tell him so,it could be put right for next guest but had no response . The entrance and stairs up to the apartment are somewhat scruffy and dirty . The flat is nicely furnished and generally clean but the bathrooms were not clean enough for me especially the sinks .
Positive section of review
The property was beautiful and clean and had interesting art all around the building. Annie and Alex were the perfect hosts and extremely accommodating. My room was beautiful and they had literally thought of everything you might need. I can’t wait to go back in August!
Negative section of review
There was nothing negative about this property whatsoever.
Positive section of review
The location and the view of the Thames from the dining room is excellent. The staff were very polite and welcoming.
Negative section of review
The full English breakfast was ok. This is not a criticism or a complaint although on two of our three mornings it wasn’t warm enough. I would just say that in comparison with other hotels these days the breakfast could be better.
Positive section of review
The place was amazing, Everything you need, the most relaxed B&B I have ever been to! Hosts were lovely
Negative section of review
It was all perfect!
Positive section of review
Early breakfast, hot chocolate machine, late checkout (11:00), room not too hot
Negative section of review
Bed a bit hard
Positive section of review
Lovely staff. Comfortable bed. Great bar area & restaurant for breakfast
Negative section of review
Could do with a little updating but overall we had a great experience
Positive section of review
i would highly recommend rockpool, exceptional facilities and very clean.
Negative section of review
weather was raining.
Positive section of review
Great location and the lovely welcoming
Negative section of review
Nothing major it was perfect for the length and purpose of my stay
Positive section of review
Beautiful room 😍