1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed in a family suite and really appreciated the small extra space for our daughter to sleep in - allowed us to relax in the evening and watch tv without worrying about waking her. Room was very clean and well presented. Staff in the dining room at breakfast were nice and attentive (we didn’t have an evening meal at the hotel).
Negative section of review
Bathroom was a little tired, shower not very powerful. Windows seemed old, so there was some road noise. However the room was plenty warm enough. Curtains not blackout - but maybe not an issue unless you have children who wake early!
Woodham Ferrers, United Kingdom
Positive section of review
Cleanliness and honesty of staff. I lost my mobile phone without knowing it was left at the reception desk. As soon as I returned late in the night, the staff called my attention to it and handed over the phone to me with the money inside the phone jacket intact.
Negative section of review
Having to climb the stairs to the 2nd floor as there was no lift. I would have preferred the ground floor or at worst the 1st floor due to the leg arthritis I am suffering from.
Positive section of review
Retun visit to this hotel because of the location. The view from our room was great. Bed was comfortable. Lots of choice for breakfast. Staff were very helpful and friendly. Well worth the money.
Negative section of review
Personal preference, but we would have liked a normal bar of soap for the shower. However, what was available, was still excellent quality.
Positive section of review
I liked the location and room, although we had a room without a window ( we knew when we booked )the shower was fab and the. The staff were all very friendly and professional.
Negative section of review
The pillows and bed were too firm for my preference. Could only get out of one side of the bed as the room was small, so my partner had to climb over me to get out of bed. Also as no windows had no idea what time it was and nearly slept through check out time.
Positive section of review
The self contained apartment was a suprise so we had heaps of room and were able to do some washing etc. Good breakfast options.
Negative section of review
Our access cards wouldn't work and we had to walk back over to the hotel section 3 days out of 5 to get them reset.
Positive section of review
Central location. Helpful staff. Easy check in/check out process. Parking on site. Comfortable. Good value for money.
Negative section of review
A little worn.
Positive section of review
Just a quirky place to stay and self contained and even better in the sunshine .
Positive section of review
Good value,nicely decorated room, comfortable bed
Negative section of review
We were on the ground floor and floor noise and snoring from room above was a bit sleep disruptive
Clifton Hampton, United Kingdom
Positive section of review
Beautiful location. Very friendly staff
Negative section of review
Heating was turned off in the room. No bathmat which caused slipped on two occasions
Positive section of review
Private, secure and peaceful