1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was exceptional. The staff were amazing and very helpful. The service was impeccable. The dinner was of a very high standard and breakfast was great. Our room was spotless and very comfortable. Beautiful products in the bathroom. The little decanter of gin and biscuits were a treat as well as a good range of refreshments. The buildings and gardens are delightful. We will definitely be back next time we visit the UK. Can’t thank you all enough for a wonderful stay.
Positive section of review
Just outside Durham but very near to Park & Ride, handy for a visit to Beamish. Michael very friendly and helpful.. Breakfast provided which was good. Bed was comfortable.Kitchen facilities were handy. Parking on the property.
Positive section of review
The room was comfortable, sheets clean, towels clean and soft. Nice Size bathroom. And a smart TV that connects to your phone.
Negative section of review
It looks tired. A bit of smartening up.
Positive section of review
Location. Good value for money. Comfortable room. Comfortable bed. Convienient amble parking. Wi-fi was ok.
Negative section of review
Bit noisy being over a bar. No breakfast available. (was on room only) No food available. Very small TV.
Positive section of review
Price, location, comfortable bed and good facilities , staff were helpful and friendly
Negative section of review
Nothing!
Positive section of review
Located near Paddington station, got free breakfast one morning.
Negative section of review
Very hot on the 4th floor and quite noisy from the road
Positive section of review
Location and parking was excellent
Negative section of review
Quite busy in the restaraunt,not always but the company offer discounts to customers on certain days via food vouchers hence it can be quite busy,there are however other local food outlets nearby
Positive section of review
Location, hotel and restaurant
Negative section of review
Room was hot