1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location, not far to restaurants and shops, all within walking distance. We hired a day boat, and it was easy to moor at the property's private mooring to load and unload. There were lots of extras provided, for instance, biscuits, tea, milk and condiments, which was a nice touch.
Negative section of review
Nothing to report here.
Positive section of review
The air conditioning was perfect, especially considering we had a long day out in the sun and needed to cool off. I also appreciated the checkout time (12 noon) rather than the usual 10-11am check out time. Gave my partner and I plenty of time to wake up, get ready, pack and leave.
Negative section of review
Getting to the location on foot with a small suitcase was a little inconvenient. The hotel is at least a 15minute walk from Barking Station, and at some points you have to cross uneven pavements. Additionally, it's important not to get confused with the other ibis hotel that's closer to the station (and where the front-desk staff have a poor attitude, when I mistakenly went into it thinking I was booking in at the right hotel).
Positive section of review
Very, very nice hotel staff from receptionist to the waiters in the breakfast room. Very clean and comfortable room. We have not tried the spa this time, but we will for sure when we return.
Negative section of review
Nothing.
Positive section of review
Clean rooms, nice white bedding comfy bed. Nice touch with the fudge but I would rather have had some bath towels.
Negative section of review
The parking was very tight and in a housing estate, steep steps to hotel front and back, not disabled friendly. Asked for bath sheets on arrival, informed non available, told previous guests had dirtied them with curry/food (white towels) and unable to get them clean, but our towels where dark so why did the hotel not use dark bath sheets? The breakfast was ok but scrambled egg too wet/runny for my partner and I and sausage hard,personal preference.
Positive section of review
Exceptional little cottage that was ideal for my needs. Spotlessly clean, quirky, very well presented.
Negative section of review
Nothing! Except I've tried to book again when working in the area, but unsurprisingly, it's booked up!
Positive section of review
Location to Gatwick airport is perfect and the option of long stay car parking on site is a bonus
Negative section of review
Dated decor but not an issue if used as an overnight stay to prepare for a long time in an airport lounge
Positive section of review
We loved everything. The place. The atmosphere. The hotel team. The spa. Especially Mo.
Positive section of review
Spacious rooms
Negative section of review
The view
Positive section of review
bed not great
Negative section of review
service at front desk... did not have our booking
Positive section of review
Location
Negative section of review
Heating was on full blast when the outside temperature 25 degrees celsius