1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We received a really warm welcome from our host. The room is beautiful with a lot of attention to detail. Paula was keen to make sure that we would be comfortable, and asked if there was anything else she could provide us with. A very full breakfast was left for us at the time we requested. If we return to the area, we would hope to stay again.
Negative section of review
The bathroom is small but beautifully appointed. I particularly liked the waterfall shower option, and there was no waiting for the water to reach a suitable temperature. The downside was that the toilet does get wet as it is right next to the shower, and access to it after a shower is soggy. Paula did explain this situation though and we managed just fine.
Positive section of review
Staff were very welcoming, friendly and efficient. Everything necessary was in the very comfortable room and all areas of the hotel were inviting. We would definitely stay there again.
Positive section of review
Property is massive, very victorian like, lovely garden, nice rooms. All of the infrastructure including the pools are spacious and comfortable.
Negative section of review
I had to pay in full when I checked in, I believe its because we were brown the service provided was not the best. The spa packages were priced up and made shorter when we inquired in person compared to the advertised package which was priced lower and longer.
Positive section of review
Everything was good. Comfortable bed, clean bathrooms and the staff was friendly and very informative.
Negative section of review
Nothing
Positive section of review
Close to where I was working. Next door to restaurant.
Negative section of review
No breakfast near by.
Positive section of review
The location was great and the bed was comfortable.
Negative section of review
Throughout the whole night there was a very loud pipe. It seemed like any time someone else in a nearby room used any water it made a loud noise. It kept waking us up all night. Also once we had checked out I need to use the toilet however there wasn’t any toilet roll anywhere, even within the disabled toilets. I asked the staff 3 times before it was addressed. I had to wait about 35 minutes to be able to use the toilet, it was pretty disgraceful.
Brighton & Hove, United Kingdom
Positive section of review
We go there all the time when in Brighton
Negative section of review
Lovely all of it
Positive section of review
Ease of access for going into the centre
Negative section of review
Nothing it was brilliant
Positive section of review
Room size
Negative section of review
Location
Positive section of review
Nothing
Negative section of review
Untidy and smell