Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Downtown Dubai
- “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Diamond Hotel
- “All good, I really enjoyed”
Canada

Pinnacle Hotel Whistler
- “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anessis
- “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”
Indonesia

Kelingking Sunset Point Hotel & Spa
- “Everything 👌location, nice tidy room, super helpful and polite staff.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rinn Nishiwakamatsu
- “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”
Malaysia

Traders Hotel, Kuala Lumpur
- “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”
Netherlands

Hotel Mai Amsterdam
- “Great location, very comfortable rooms, spectacular breakfast”
Poland

Hotel Górski
- “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Akara Hotel
- “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”
Turkey

FONTANA VERDE
- “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £15
St Christopher's Hammersmith
London, United Kingdom

Average review score: 6.7
- Positive section of review
  
  I had a great stay here. Firstly, the staff I checked-in and out with were both nice and friendly. As for the room, it was clean, spacious, comfortable and quiet. I really loved that each bed have their own curtains that go around the bed. One of my issues with staying in hostels is when other guests come back at night and turn the light on when people are sleeping. This always wakes me but having the curtains around the bed illuminates this problem. There's also a light and a powerpoint which is a great feature as well.
- Negative section of review
  
  Nothing. I have no complaints.
Reviewed: 22 May 2024 Stayed in May 2024

Daniel United Kingdom
From £105
Hampton By Hilton London Stansted Airport
Stansted Mountfitchet, United Kingdom

Average review score: 8.4
- Positive section of review
  
  We arrived when there were nearly 50+ people queuing to check in, luckily the bar is nearby so we parked there until the queue died down! Breakfast was varied and provides a good start before heading to the airport
- Negative section of review
  
  I would like to have checked in sooner to freshen up, and get rid of luggage.
Reviewed: 22 May 2024 Stayed in May 2024

amrit United Kingdom
From £67
Sea Jade Guest House
Bude, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Location great with parking across the road and easy access to all Bude has to offer. Fabulous hosting, friendly and informative, we will definitely go back.
Reviewed: 22 May 2024 Stayed in May 2024

Karen United Kingdom
From £73
The Royal Hotel Cardiff
Cardiff, United Kingdom

Average review score: 8.1
- Positive section of review
  
  A lovely hotel and great location. Close to the train station and right in the heart of night life area.
- Negative section of review
  
  No complaints.
Reviewed: 22 May 2024 Stayed in May 2024

Karen Australia
From £50
ibis Styles Manchester Portland
Manchester, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Decor really fun and quirky. Great location for main shopping area and Northern Quarter.
- Negative section of review
  
  Didn’t eat breakfast at hotel - previously this was free as part of booking with Ibis Styles and always an additional attraction but now it is a separate charge, which was a bit disappointing. Only one extra pillow in our double room - could have done with an extra one each!
Reviewed: 22 May 2024 Stayed in April 2024

Lesley United Kingdom
From £55
White Hart, Andover by Marston's Inns
Andover, United Kingdom

Average review score: 7.2
- Positive section of review
  
  The staff were friendly and tried to be helpful
- Negative section of review
  
  The room was grubby and dismal. Toilet didn't work properly. The carpet in the main bar was old and filthy.
Reviewed: 22 May 2024 Stayed in April 2024

Anthony United Kingdom
From £75
Inchrye Bed & Breakfast
Inverness, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Quiet and good view
Reviewed: 22 May 2024 Stayed in May 2024

Helmut Germany
From £60
The Beaufort Hotel
Chepstow, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location and price
- Negative section of review
  
  Fire doors difficult to negotiate with luggage
Reviewed: 22 May 2024 Stayed in May 2024

Jonathan United Kingdom
From £68
The Bull Hotel
Valley, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location
- Negative section of review
  
  Room 4 is terrible, couldn’t sleep at all due to all night long noise from some sort of equipment (coolers/extractor etc).
Reviewed: 22 May 2024 Stayed in May 2024

Brendan United Kingdom
From £68
The Gemstone Manor
Watford, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Clean
- Negative section of review
  
  It was all good
Reviewed: 22 May 2024 Stayed in April 2024

Adam United Kingdom